Product Description
The 20DD385ACENNBNANE is a robust 480V three-phase AC drive, rated for 385 amps in normal duty, housed in a NEMA Type 1/IP20 enclosure, and featuring a door-mounted numeric LCD interface for easy monitoring and control. It includes undervoltage and overtemperature protection, a 0.25-second logic ride-thru, and a 15-millisecond power ride-thru at full load, making it ideal for demanding motor control applications, although it lacks an integrated braking system.
Is Your Device Showing These Signs?
The Allen Bradley 20DD385ACENNBNANE commonly experiences issues related to IGBT failures, often indicated by overcurrent faults and drive shutdowns. Resolving these problems necessitates replacing damaged power components and thoroughly testing gate drive circuitry. Communication errors on the EtherNet/IP network also occur, requiring inspection of cabling, network configuration, and firmware updates. Parameter corruption within the drive's memory leads to erratic motor control; therefore, restoring factory settings and recalibrating drive parameters is essential. Inadequate cooling causes overheating, which damages internal components, so ensure proper heatsink mounting and fan operation.
Technical specifications
The 20DD385ACENNBNANE is a durable 480V, 385-amp, three-phase AC drive in a NEMA Type 1/IP20 enclosure. It has a door-mounted numeric LCD interface, undervoltage/overtemperature protection, and short ride-thru capabilities, making it suitable for demanding motor control. However, it does not have an integrated braking system.
Our Repair Process for the
20DD385ACENNBNANE
Our repair process for the Allen Bradley 20DD385ACENNBNANE begins with diagnosing IGBT failures, identified through overcurrent faults and drive shutdowns, which mandates replacing the damaged power components and rigorously testing the gate drive circuitry. Address communication errors on the EtherNet/IP network by inspecting cabling, verifying network configuration, and implementing necessary firmware updates. Correct parameter corruption within the drive's memory, which causes erratic motor control, by restoring factory settings and recalibrating all drive parameters. Resolve overheating issues, which damage internal components, by ensuring proper heatsink mounting and verifying correct fan operation.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY