Product Description
The Allen-Bradley 2711E-K14C15 PanelView 1400e is a stud-mount keypad terminal featuring a 14-inch, 256-color CRT display (640x480 resolution) with adjustable screen settings and ControlNet 1.5 support. Its durable keypad consists of a black powder-coated cast aluminum surface with a scratch-resistant polyester coating and sealed stainless steel dome membrane switches offering tactile feedback. It includes 21 customizable function keys, navigation, option, and numeric keys, requiring 1 lb (0.455 kg) of actuation force and rated for 2,000,000 presses. The screen is protected by a hard-coated, scratch-resistant polyester film over chemically-strengthened, anti-glare glass. The terminal's switching power supply automatically adapts to 90-132V AC or 180-264V AC (47-63 Hz), consuming 75W/180VA (typical) and 100W/240VA (maximum), and requires a fuse on each AC line. It has 256KB of flash memory, expandable with an optional PC memory card (up to 16MB), a form-c contact alarm relay (250V AC/8A, 30V DC/8A), and a lithium battery-backed clock (AM/PM or 24-hour format, +/-7 minutes/month accuracy, >10-year lifespan at 30C). The unit weighs 40.1 lbs (18.2 kg) and operates between 32-122F, stores between -40-185F, withstands 95% non-condensing relative humidity (0-30C), generates 256 BTU/hr (typical) and 341 BTU/hr (maximum) of heat, and resists operating shock (15 g peak) and vibration (2.5 g peak, 58-2000 Hz).
Is Your Device Showing These Signs?
The Allen Bradley 2711E-K14C15 HMI commonly experiences failures related to the touchscreen, display backlight, and communication ports. Touchscreen unresponsiveness or inaccurate input requires calibration or replacement. Dim or non-functional backlights necessitate inverter or LCD replacement. RS-232 or Ethernet port malfunctions impede PLC communication, demanding port repair or logic board replacement. Internal memory corruption leads to program loss, requiring firmware re-flashing or memory module replacement. Power supply failures prevent operation, mandating power supply repair or replacement.
Technical specifications
2711E-K14C15 PanelView 1400e Stud Mount Keypad Terminal, ControlNet 1.5 communication, CRT display type, 14 inch display size, 256 display colors, 640 x 480 pixels display resolution, user-configurable screen saver, contrast, and brightness display features, black powder-coated cast aluminum key panel material, hard-coated, scratch-resistant polyester key panel coating, sealed stainless steel dome membrane switches key type, tactile key feedback, 21 function keys with provision for custom labels, navigation, option, and numeric additional keys, 1 lb (0.455 kg) key actuation force, 2,000,000 presses key actuation rating, hard-coated, scratch-resistant polyester over chemically-strengthened glass screen material, 95% (anti-glare) screen gloss, switching power supply type, 90-132V AC or 180-264V AC (automatic switching) voltage range, 47-63 Hz frequency range, 75 W, 180 VA typical power consumption, 100 W, 240 VA maximum power consumption, 5.5 A at 115 V, 11 A at 230 V for 400 ms power-up degauss, requires a fuse for every AC line fuse requirement, 256 KB installed flash memory, PC memory card up to 16 MB optional memory, Form-C contact alarm relay with 250V AC, 30V DC maximum voltage and 8 A continuous maximum current, >10 years at 30 C (average) permanent lithium battery lifespan, battery-backed AM/PM or 24-hour format, day of the week, leap year-corrected date clock, +/- 7 minutes per month clock accuracy, 40.1 lbs (18.2 kg) weight, 32-122 F (0-50 C) operating temperature, -40-185 F (-40-85 C) storage temperature, 95% non-condensing at 0-30 C relative humidity, 256 BTU/hr typical heat generation, 341 BTU/hr maximum heat generation, 15 g peak acceleration operating shock, 2.5 g peak acceleration at 58-2000 Hz operating vibration.
Our Repair Process for the
2711E-K14C15
Our repair process for the Allen Bradley 2711E-K14C15 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Touchscreen issues are resolved through calibration or component replacement. Backlight problems are addressed by replacing the inverter or LCD. Communication port malfunctions necessitate port repair or logic board replacement. Program loss due to memory corruption requires firmware re-flashing or memory module replacement. Power supply failures are corrected through power supply repair or replacement. Each repair concludes with rigorous testing to guarantee full functionality and adherence to original performance specifications.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY