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Product Description
The Mitsubishi Q38B-E, a Melsec-Q series main base unit, offers 8 I/O slots and flexible I/O configuration, plus a dedicated power supply slot. Its open-type enclosure facilitates easy access and integration, though it lacks corrosion protection. Weighing 0.378 kg and measuring 98 x 328 x 44.1 mm, this IEC 60947-4-1 compliant module is screw-mounted for stable installation in automation systems.
Is Your Device Showing These Signs?
The Mitsubishi Q38B-E commonly experiences issues related to backplane communication failures, often stemming from corrupted data transfer or addressing conflicts within the PLC system. Power supply fluctuations induce instability, leading to intermittent operation or complete system shutdown. Corrosion on the connector pins degrades signal integrity, resulting in communication errors and module malfunction. Firmware corruption necessitates a reflash to restore proper functionality. Overheating due to inadequate ventilation causes component degradation and system failures.
Technical specifications
The Mitsubishi Q38B-E main base unit provides 8 I/O slots, a power supply slot, and easy access due to its open design. It weighs 0.378 kg, is screw-mounted, and IEC 60947-4-1 compliant, but lacks corrosion protection.
Our Repair Process for the
Q38B-E
Our repair process for the Mitsubishi Q38B-E begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the failure, focusing on backplane communication, power supply stability, connector pin integrity, firmware status, and thermal conditions. We meticulously inspect the backplane for data transfer corruption and addressing conflicts, followed by rigorous testing of the power supply under varying loads to identify fluctuations. Connector pins undergo thorough cleaning and, if necessary, replacement to eliminate corrosion-related signal degradation. Firmware is verified and reflashed to the latest version to correct any corruption. Finally, we address overheating issues by improving ventilation and replacing any heat-damaged components, ensuring the Q38B-E is restored to optimal operational condition.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY