Product Description
The Allen-Bradley 20DD385A3ENNBEGNE is a 480V three-phase AC drive, delivering up to 385 amps for normal-duty applications. It features an IP20/NEMA Type 1 enclosure, a user-friendly LCD, adjustable undervoltage trip, microprocessor-controlled heat sink protection, and ride-thru capabilities (0.25 seconds logic, 15 milliseconds full load), making it a reliable motor control solution for industrial environments, though it lacks an integrated braking system.
Is Your Device Showing These Signs?
The Allen Bradley 20DD385A3ENNBEGNE commonly experiences issues related to IGBT failures, often indicated by overcurrent faults and drive trips. Resolving communication errors on the EtherNet/IP network requires troubleshooting cabling, addressing IP address conflicts, and verifying network configuration parameters. Power supply problems manifest as low voltage conditions, necessitating inspection of capacitors and rectifiers. Encoder feedback malfunctions result in inaccurate positioning, demanding encoder replacement or resolution of wiring issues. Firmware corruption causes erratic behavior, requiring a firmware update or re-flash.
Technical specifications
The Allen-Bradley 20DD385A3ENNBEGNE is a robust 480V, 3-phase AC drive providing 385 amps for standard industrial use. It's enclosed in an IP20/NEMA Type 1 housing and offers features like an LCD, adjustable undervoltage trip, heat sink protection, and ride-thru capabilities for power interruptions. However, it does not include an integrated braking system.
Our Repair Process for the
20DD385A3ENNBEGNE
Our repair process for the Allen Bradley 20DD385A3ENNBEGNE begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the malfunction. For IGBT failures, replacement with a new, tested IGBT module is performed, followed by rigorous testing under load conditions. Communication errors on the EtherNet/IP network are resolved through thorough cable inspection, IP address conflict resolution, and verification of all network configuration parameters. Power supply problems are addressed by inspecting and replacing faulty capacitors and rectifiers to restore proper voltage levels. Encoder feedback malfunctions necessitate encoder replacement or meticulous resolution of wiring issues to ensure accurate positioning. Firmware corruption is rectified through a complete firmware update or re-flash to restore proper operation.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY