Product Description
The Allen-Bradley 2706-B13C31 Dataliner DL20 is a highly customizable, 1-line vacuum fluorescent display (VFD) message display, measuring 14.4 x 14.4 inches, capable of showing 20 characters per line. It features 31 KB of RAM, operates on 110-120 VAC, and communicates with SLC or PLC modules via a parallel port, receiving slave addresses, message triggers, and variable data. It includes RS-422 and RS-232 ports for file transfer and upload/download, respectively, and displays readable characters and symbols up to 30 feet away. The unit offers dynamic message chaining, invisible messages, data trigger modes, accepts 5-30 VDC and 120 VAC parallel data line inputs, performs self-diagnostics, and has autorun capabilities. Messages can be configured manually via external devices, and it incorporates a real-time clock with message logging and backup features, allowing connection to external devices like printers and alarms for effective industrial messaging.
Is Your Device Showing These Signs?
The Allen Bradley 2706-B13C31 Human-Machine Interface (HMI) commonly experiences issues such as communication failures stemming from corrupted firmware or incorrect Ethernet IP configuration. Touchscreen unresponsiveness results from damaged overlays or a faulty LCD. Power supply failures are a frequent cause of unit inoperability, often indicated by a lack of display or intermittent operation. Memory corruption leads to application errors and data loss, necessitating a memory module replacement or firmware re-flash. Resolving these problems involves troubleshooting the hardware components, updating the firmware, and verifying the PLC communication settings.
Technical specifications
The Allen-Bradley 2706-B13C31 Dataliner DL20 Message Display features a Vacuum Fluorescent Display (VFD) with a display size of 14.4 x 14.4 inches, configured as a 1-line display with 20 characters per line, backed by 31 KB of RAM memory, and operates on 110 to 120 Volts AC. Communication ports include a Parallel Port, RS-422 for file transfer, and RS-232 for file upload and download, enabling readability up to 30 feet. Input signals include Parallel Data Lines accepting 5 to 30 Volts DC and 120 Volts AC, supporting Dynamic Message Chaining, Invisible Messages, Data Trigger Modes, Self-Testing and Diagnostics (Power On), and Autorun Features. Configuration and manual input are facilitated via an External Keyboard, CRT Monitor, or External Terminal, complemented by an integrated Real-Time Clock for maintaining current date and time. Message Logging includes backup capability and records the occurrence and sequence of triggered messages, with external device connectivity options for Printers, Slave Displays, and Alarms.
Our Repair Process for the
2706-B13C31
Our repair process for the Allen Bradley 2706-B13C31 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. This includes a thorough inspection of the unit's physical condition, followed by a detailed assessment of the power supply, display, touchscreen, and communication ports. Firmware integrity is verified, and updates are applied if corruption is detected or if newer versions are available. Ethernet IP configurations are scrutinized and corrected to ensure proper PLC communication. Defective hardware components, such as the touchscreen overlay, LCD, power supply, or memory modules, are replaced with verified, functioning parts. The repaired unit undergoes rigorous testing to confirm complete functionality and reliable operation before it is returned.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY