Product Description
The Allen-Bradley 2711-B6C20 PanelView Standard operator terminal, a PanelView 600 model, features a 6-inch color touchscreen (320x240 resolution, 115x87mm active area) with a TFT LCD and CCF backlight rated for 50,000 hours at 25C. It allows users to monitor and control PLC/PAC data through graphical interfaces. Input is provided via a keypad (with programmable function keys and cursor/numeric keys) and a 128-cell (16x8) touchscreen, though simultaneous input is discouraged. Communication is handled via Ethernet for industrial networks and RS232 for printing alarms and events. Weighing 6 pounds and measuring 14x11x8 inches, the terminal includes function keys (F1-F10), cursor keys for navigation, numeric keys for data entry, and a keypad terminal display for executing functions. The RS-232 port facilitates printer connection and file transfer to a PC.
Is Your Device Showing These Signs?
The Allen Bradley 2711-B6C20 Human-Machine Interface (HMI) commonly experiences failures related to the backlight inverter, resulting in a dim or non-functional display, requiring backlight replacement or inverter repair. Touchscreen unresponsiveness or inaccurate calibration stems from membrane degradation or controller board issues, necessitating touchscreen replacement or recalibration. Communication errors over serial or Ethernet protocols arise from port damage, firmware corruption, or configuration conflicts, demanding port repair, firmware reflashing, or communication parameter adjustments. Power supply failures, indicated by intermittent operation or complete shutdown, are attributable to capacitor degradation or voltage regulator malfunction, requiring power supply component replacement or full unit repair. Logic board failures due to component aging or electrical surges cause operational faults, requiring component-level repair or board replacement.
Technical specifications
The Allen-Bradley 2711-B6C20 PanelView Standard Operator Terminal is a PanelView 600 with a 6-inch colored screen, a display area of 115 x 87 mm (4.54 x 3.43 in.), and a resolution of 320 x 240 pixels utilizing Active Matrix TFT display technology with a Cold Cathode Fluorescent (CCF) backlight having a half-life of 50000 hours at 25 C (77 F). Input interfaces include a keypad with programmable function keys (F1 to F10), cursor keys, and numeric entry keys, along with a touchscreen featuring 128 touch cells (16 columns x 8 rows) with a 20 x 30 pixel cell size that requires no programming and is directly linked to objects. Communication ports consist of Ethernet for industrial communication and RS232 for printer interface (alarm and event printing) and file transfer. The terminal weighs approximately 6 pounds and has dimensions of 14 x 11 x 8 inches, with the keypad's cursor keys used for navigation and object selection, and the numeric entry keys used for numeric values, negative values, decimal points, digit deletion, and value deletion, and the 128 touch cells arranged in 16 columns and 8 rows for command input, while the RS-232 port functions as a printer connection and PC connection for file and data transfer.
Our Repair Process for the
2711-B6C20
Our repair process for the Allen Bradley 2711-B6C20 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight inverter failures resulting in dim displays require backlight replacement or inverter repair. Touchscreen unresponsiveness necessitates touchscreen replacement or recalibration. Communication errors demand port repair, firmware reflashing, or communication parameter adjustments. Power supply failures are resolved through component replacement or full unit repair. Logic board failures are addressed via component-level repair or board replacement, ensuring full operational restoration.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY