Product Description
The Allen-Bradley 2711-K10C3 PanelView 1000 HMI provides a robust operator interface for machinery, featuring a 10.1-inch multi-color display, keypad, DH-485 and RS-232 ports, and 256 KB memory. Housed in a durable NEMA 4X/Type 12/13 enclosure, it operates on 85-264VAC and supports 32 EGA colors. Safe installation requires SELV power supplies and adherence to airflow and maintenance space guidelines. Its rugged hardware and long-lasting components enable real-time process or machine interface across various industries. The 640x480 pixel display offers a 211 x 158 mm viewing area. DH485 enables multi-node communication, while RS232 connects to alarm printers. A replaceable backlight lasts 50,000 hours. The keypad includes 16 function keys, numeric keys, and navigation keys, each rated for 1 million presses, with an ASCII scratchpad available in Spanish, French, Italian, and German.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K10C3 Human-Machine Interface (HMI) commonly experiences failures related to the touchscreen, resulting in unresponsive or inaccurate input; resolve this by replacing the touchscreen overlay. Backlight degradation is a frequent issue, causing dim or flickering displays, necessitating backlight replacement. Internal memory corruption leads to program errors or boot failures, requiring memory module replacement or firmware reflashing. Communication port failures, specifically the RS-232, prevent PLC communication; port repair or replacement restores connectivity. Power supply malfunctions cause intermittent operation or complete failure, solved by replacing the power supply unit.
Technical specifications
The Allen-Bradley 2711-K10C3 PanelView 1000 features a 10.1-inch multi-color display with a display area of 211 x 158 mm (8.3 x 6.2 in.) and a resolution of 640 x 480 pixels, utilizing a 32 standard EGA color palette, controlled via a keypad with 16 assignable function keys (F1 to F16) each rated for 1 million presses. It offers DH-485 (multi-node) and RS-232 (printer interface) communication ports, 256 KB of memory, and an enclosure rated NEMA Type 12/13 and NEMA 4X. It operates on 85 to 264 Volts AC at 47-63 Hz, with a backlight lifespan of 50,000 hours (1/2 life at 25 C / 77 F), requiring an external SELV power supply, and supports ASCII scratchpad languages including Spanish, French, Italian, and German, designed for installation in various industries, with a field replaceable backlight.
Our Repair Process for the
2711-K10C3
Our repair process for the Allen Bradley 2711-K10C3 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Touchscreen issues are resolved through direct replacement of the touchscreen overlay. Dim or flickering displays due to backlight degradation are corrected by replacing the backlight. Internal memory corruption resulting in program errors or boot failures requires immediate memory module replacement or firmware reflashing. Communication port failures, especially with the RS-232, are addressed by repairing or replacing the affected port to re-establish PLC communication. Power supply malfunctions causing intermittent operation or complete failure are rectified by replacing the power supply unit.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY