Product Description
The Allen-Bradley 2711-K14C12 PanelView Standard 1400 Terminal is an AC-powered, keypad-operated (non-touchscreen) HMI with a 13.97 x 19 x 15.53 inch enclosure, requiring a 13.97 x 19 inch panel cutout, and weighing 44.75 pounds. It features a color CRT display with 800 x 600 resolution (384 touch cells, each 33 x 37 pixels), customizable function keys (refer to the function key legend), 1008 KB of non-volatile memory, 310 KB of RAM, RS-232 communication and printer ports, and consumes a maximum of 200 Volts AC (85-264 Volts AC, 43-63 Hertz). It dissipates 78 Watts (264 BTU/hour), operates at 32-131F with 5-95% non-condensing relative humidity, and stores at -40 to 185F, with operating vibration of 1 g up to 2000 Hertz, operating shock of 15 g, and non-operating shock of 30 g.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K14C12 HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccurate calibration is a frequent problem, often necessitating touchscreen repair or recalibration. Communication failures via the DH-485 port are observed, stemming from damaged communication ICs or port components, demanding component-level repair. Power supply failures are also prevalent, leading to complete unit inoperability, requiring power supply repair or replacement. Corrupted firmware or software issues can cause operational errors, necessitating a firmware reload or software update.
Technical specifications
The Allen-Bradley 2711-K14C12 PanelView Standard 1400 Terminal features a color CRT display with 800 x 600 pixel resolution and keypad input (non-touchscreen) with 384 touch cells (keypad emulation) at a size of 33 x 37 pixels. It includes customizable function keys, 1008 KB of non-volatile memory, and 310 KB of RAM. Communication ports include RS-232 and RS-232 Printer Port. The terminal operates on AC power with a supply voltage of 85 to 264 Volts AC and a frequency of 43 to 63 Hertz, with a maximum power consumption of 200 Volts AC and heat dissipation of 78 Watts (264 BTU/hour). The operating temperature range is 32 to 131 Degrees Fahrenheit (0 to 55 Degrees Celsius), with a storage temperature range of -40 to 185 Degrees Fahrenheit (-40 to 85 Degrees Celsius) and relative humidity of 5 to 95% non-condensing (at 32 to 131 Degrees Fahrenheit / 0 to 55 Degrees Celsius). It withstands operating vibration of 1 g up to 2000 Hertz, operating shock of 15 g, and non-operating shock of 30 g. Dimensions are 13.97 x 19 x 15.53 inches, with panel cut-out dimensions of 13.97 x 19 inches, and a weight of 44.75 pounds.
Our Repair Process for the
2711-K14C12
Our repair process for the Allen Bradley 2711-K14C12 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight failures result in immediate backlight replacement. Touchscreen issues undergo thorough testing, repair, or recalibration. DH-485 communication failures are addressed through component-level repair of the communication ICs and port components. Power supply failures necessitate power supply repair or replacement. Firmware or software corruption requires a complete firmware reload or software update to restore proper operation.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















