Product Description
The Allen-Bradley PanelView 550 (2711-K5A2) is an obsolete operator terminal featuring a 5.5-inch monochrome LCD screen, a keypad with ten function keys, numeric keys, and navigation keys for user input. It has 170KB of RAM and 240KB of non-volatile memory for storing applications and system files. The terminal includes a DH-485 communication port for connecting to controllers or a network, and operates on 120VAC. Designed for flush mounting in industrial enclosures rated NEMA 12/13, 4X (indoor), IP54, or IP65, it provides protection against environmental hazards. The screen has a display area of 120 x 60 mm (4.75 x 2.38 in.) with a resolution of 256 x 128 pixels and a replaceable backlight (2711-NL1) rated for 100,000 hours. Shipping weight is approximately 6 pounds, with dimensions of 14 x 11 x 8 inches.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K5A2 HMI commonly experiences failures related to the touchscreen membrane, resulting in unresponsive or inaccurate input. Backlight degradation is a frequent issue, causing dim or flickering displays. Communication problems arise due to faulty serial or Ethernet ports, hindering PLC connectivity. Power supply failures manifest as intermittent operation or complete unit shutdown. Internal memory corruption leads to program errors or inability to load the application.
Technical specifications
The Allen-Bradley 2711-K5A2 PanelView Standard is an obsolete operator terminal with a 5.5-inch monochrome screen, keypad interface (featuring function, numeric, and navigation keys), and DH-485 communication port. It has 170KB of RAM and 240KB of non-volatile memory for storing applications and system files. Designed for flush mounting in industrial enclosures (NEMA/IP rated), it's powered by 120VAC and allows users to interface with machines and controllers. The backlight is replaceable (part number 2711-NL1).
Our Repair Process for the
2711-K5A2
Our repair process for the Allen Bradley 2711-K5A2 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Touchscreen membrane issues are addressed through precise replacement, ensuring accurate input. Backlight degradation necessitates a backlight replacement, restoring display clarity. Communication problems require port repair or replacement to re-establish PLC connectivity. Power supply failures are resolved through component-level repair or full power supply replacement, guaranteeing stable operation. Internal memory corruption demands memory reprogramming or replacement to eliminate program errors. Each repair undergoes rigorous testing to confirm complete functionality before the unit is returned.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY