Product Description
The Allen-Bradley 2711-K5A5 PanelView 550 is a cost-effective HMI terminal for small applications, featuring a 5.5-inch monochrome display (256x128 resolution) and keypad control with ten function keys. It connects to various Allen-Bradley PLCs via RS232 (DH485 protocol) and supports networked connections with optional interface cards. Designed for flush-mounted, horizontally oriented installation in protected enclosures, it operates between 0-55C and offers features like replaceable backlights, customizable function key legends, password-protected screen security (up to 16 passwords), point-to-point communication with SLC 5/03 or 5/04 processors, and an extensive alarm handling system. It has an IP rating of IP54 and IP65.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K5A5 Human-Machine Interface (HMI) commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display; a non-responsive touchscreen due to wear, damage, or calibration errors; communication failures stemming from corrupted firmware, faulty serial/Ethernet ports, or incorrect communication parameters; a dead or failing memory module causing program loss or boot failures; and power supply malfunctions indicated by intermittent operation or complete failure, all necessitating component replacement, firmware reflashing, or parameter reconfiguration.
Technical specifications
The Allen-Bradley 2711-K5A5 PanelView 550 is a compact and cost-effective HMI terminal designed for monitoring and controlling processes, particularly in smaller applications. It features a 5.5-inch monochrome screen, keypad control with ten function keys, and an RS232 port for DH485 communication with Allen-Bradley PLCs. It requires flush mounting in a protected enclosure and operates within a temperature range of 0-55C. Key features include replaceable backlights, customizable function key legends, screen security with password protection, point-to-point communication capabilities, and an extensive alarm handling system.
Our Repair Process for the
2711-K5A5
Our repair process for the Allen Bradley 2711-K5A5 HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the failure, whether it be a backlight issue, touchscreen unresponsiveness, communication breakdown, memory failure, or power supply malfunction. Upon identifying the problem, we proceed with the necessary repairs, which include component replacement for faulty backlights, touchscreens, memory modules, or power supplies; firmware reflashing to correct corrupted software; port repair or replacement for communication failures; and parameter reconfiguration to ensure proper communication settings. Rigorous testing follows all repairs to guarantee the HMI functions according to original specifications and to prevent future issues. The HMI is then returned, fully operational, ready for immediate use.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY