Product Description
The discontinued Allen-Bradley PanelView 900 2711-K9A8 is a 9-inch monochrome HMI operator terminal designed for interfacing with industrial machines controlled by PLCs or PACs. It features DH+ and RS-232 printer communication ports, keypad input, 120 VAC power, and 1008K bytes of internal memory. The 2711-K9A8 allows operators to monitor and control processes via a custom HMI application displayed on its 640x400 pixel screen. It requires NEMA Type 12/13, 4X (Indoor use only) IP54, and IP65 rated enclosure mounting and weighs approximately 3.14 kg. Its operating temperature range is 0-55C, with shock resistance of 15g and vibration resistance of 1g up to 2,000 Hz.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K9A8 HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccurate calibration is a frequent problem, necessitating touchscreen repair or recalibration. Communication failures via the DH-485 port are also common, often due to faulty communication ICs or cable issues, demanding port diagnostics and component replacement. Power supply failures are observed, leading to complete unit shutdown, requiring power supply repair or replacement. Memory corruption can occur, causing program errors or data loss, necessitating memory module replacement or firmware re-flashing.
Technical specifications
The Allen-Bradley PanelView 900 (2711-K9A8) is a discontinued operator terminal (HMI) from the PanelView 900 Standard series, featuring a 9-inch monochrome display with a resolution of 640 x 400 pixels and a display area of 210 x 131 mm (8.27 x 5.17 inches). Input is via a keypad, and communication is facilitated through DH+ (Data Highway Plus) for point-to-point or network communication with controllers, providing direct access to controller data files, and an RS-232 printer port. It has a memory of 1008 KB and operates on a 120 VAC power supply. The enclosure is rated NEMA Type 12/13, 4X (Indoor use only), IP54, IP65. It weighs 3.14 kg (4.4 lbs) and has dimensions of 249 x 406 x 112 mm (9.80 x 15.97 x 4.40 inches). The operating temperature range is 0-55 C (32-131 F), with an operating shock rating of 15 g and operating vibration rating of 1 g up to 2,000 Hz. Its function is to provide an operator interface for industrial machines and processes controlled by PLCs/PACs, utilizing the Data Highway Plus (DH+) communication protocol for custom-designed HMI applications for control and monitoring.
Our Repair Process for the
2711-K9A8
Our repair process for the Allen Bradley 2711-K9A8 HMI begins with a comprehensive diagnostic evaluation to pinpoint the exact failure. Backlight failures are resolved through direct replacement with a new backlight. Touchscreen unresponsiveness or calibration issues are corrected via touchscreen repair or recalibration procedures. Communication failures via the DH-485 port are addressed by performing port diagnostics and replacing faulty communication ICs or cables. Power supply failures are rectified by repairing or replacing the power supply unit. Memory corruption is eliminated through memory module replacement or firmware re-flashing, restoring the HMI to its proper operational state.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.
Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY