Product Description
The Allen-Bradley PanelView 900 Graphics Terminal (2711-K9C3) is a discontinued human-machine interface (HMI) featuring a 9-inch color display, a keypad with navigation buttons and 16 function keys within a stainless-steel bezel, and a 640x480 resolution supporting 32 colors. Weighing 8.2 lbs. and measuring 18x14x8 inches, it includes 1008KB of nonvolatile memory, 310KB of RAM, and operates on 85-264V AC. It communicates via DH-485 for application transfer and system communication, enabling direct data table access to reduce ladder logic complexity. Designed for monitoring and machine control (excluding critical emergency stop functions), it offers custom applications, advanced alarm handling, RS-232 for printing, multilingual support, screen security, analog gauges, and memory card support, along with ports for connecting to scanners, PLCs, SLCs, or Logix controllers.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K9C3 Human-Machine Interface (HMI) commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccurate touch registration necessitates recalibration or touchscreen replacement. Communication failures with the PLC, stemming from corrupted firmware or faulty communication ports, demand firmware reflashing or port repair. Power supply failures, indicated by a non-responsive unit, require power supply repair or replacement. Corrupted memory modules cause program errors and necessitate memory replacement or reprogramming.
Technical specifications
The Allen-Bradley 2711-K9C3 PanelView 900 is an outdated 9-inch color HMI terminal used for machine monitoring and control (excluding critical emergency stops). It features a keypad with navigation buttons, 16 function keys, a stainless steel bezel, and a 640x480 resolution display supporting 32 colors. It has 1008KB of nonvolatile memory, 310KB of RAM, and operates on 85-264V AC. Communication is facilitated via a DH-485 port, enabling network communication and direct data table access. The terminal offers custom applications, advanced alarm handling, an RS-232 port for printing, multilingual support, screen security, analog gauges, and memory card support, and can connect to scanners, PLCs, SLCs, or Logix controllers.
Our Repair Process for the
2711-K9C3
Our repair process for the Allen Bradley 2711-K9C3 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight failures are resolved through direct backlight replacement, restoring screen visibility. Touchscreen unresponsiveness undergoes recalibration; replacement occurs if recalibration fails. Communication failures mandate firmware reflashing or communication port repair to re-establish PLC connectivity. Power supply failures require immediate power supply repair or replacement to restore unit functionality. Program errors due to corrupted memory modules are corrected via memory replacement or reprogramming, ensuring proper operation.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















