Product Description
The obsolete Allen-Bradley PanelView 900 Terminal (2711-K9C9) was designed for critical environment machine control and monitoring, offering graphics capabilities and a user-friendly development environment to enhance operator productivity and simplify programming. It features a 9-inch TFT display, a stainless-steel keypad with navigation buttons and 16 function keys, 640 x 480 resolution with 32 colors, 1008KB nonvolatile memory, 310KB RAM, and requires 85-264V AC input. Weighing 8.2 lbs. and measuring 18 x 14 x 8 inches, it supports customizable applications, RS-232 for printing, analog gauges, universal language support, screen security, memory cards, and connectivity to PLCs, SLCs, scanners, or Logix controllers. The operator interface facilitates data manipulation via the keypad, process monitoring on the 9-inch display, and operates within a temperature range of 0-55C with specified humidity, vibration, and shock tolerances.
Is Your Device Showing These Signs?
The Allen Bradley 2711-K9C9 HMI commonly experiences issues such as a failed backlight, requiring a backlight replacement to restore screen visibility. Touchscreen unresponsiveness or inaccurate input is a frequent problem, often necessitating a touchscreen overlay replacement or recalibration. Communication failures via the DH-485 port are addressed through cable inspections, port cleaning, or communication module repairs. Internal memory corruption leads to application errors or boot failures, resolved by memory module replacement or firmware reflashing. Power supply failures are common, requiring power supply repair or replacement to restore operation.
Technical specifications
The Allen-Bradley 2711-K9C9 PanelView 900 is an obsolete terminal designed for critical environment machine control and monitoring. It features a 9-inch TFT display, stainless steel keypad with function keys, and supports graphics with 32 colors. It has limited memory and requires a specific voltage input. The terminal offers customizable applications, RS-232 port, and supports various features like printing, gauges, language support, and memory cards. It connects to PLCs, SLCs, scanners, or Logix controllers, allowing operators to manipulate data via the keypad. It has specific operating and storage temperature ranges, humidity limits, and vibration/shock resistance.
Our Repair Process for the
2711-K9C9
Our repair process for the Allen Bradley 2711-K9C9 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. For a failed backlight, the unit receives a new backlight. Touchscreen issues are resolved with a new touchscreen overlay or recalibration. DH-485 communication failures are corrected through cable inspection, port cleaning, or communication module repairs. Memory corruption is addressed through memory module replacement or firmware reflashing. Power supply failures require a power supply repair or replacement. Each repair concludes with rigorous testing to ensure full functionality and reliability before the HMI is returned.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















