Product Description
The Allen-Bradley 2711-NC17 RS-232 cable is a 3-meter serial communication cable (9-pin D-shell to 9-pin D-shell) used to connect PanelView Standard and Enhanced HMI terminals (Series F or later) to Allen-Bradley SLC 5/03, 5/04, or 5/05 controllers (Serial Port 0) or MicroLogix controllers (via the 1761-NET-AIC AIC+ module) using the DH-485 protocol for point-to-point communication.
Is Your Device Showing These Signs?
The Allen Bradley 2711-NC17 HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccurate calibration necessitates touchscreen repair or recalibration. Communication failures via the serial port or Ethernet port demand troubleshooting of cabling, port configuration, and communication parameters. Corrupted firmware leads to operational errors and requires firmware reflashing. Power supply failures cause complete unit inoperability, mandating power supply repair or replacement.
Technical specifications
The Allen-Bradley 2711-NC17 is an RS-232 serial communication cable used to connect PanelView Standard and Enhanced HMI terminals (Series F or later) to Allen-Bradley controllers like SLC 5/03, 5/04, 5/05, or MicroLogix controllers. It's a 3-meter, 9-pin D-shell to 9-pin D-shell cable that enables remote RS-232 serial port access and point-to-point communication using the DH-485 protocol.
Our Repair Process for the
2711-NC17
Our repair process for the Allen Bradley 2711-NC17 HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight failures are resolved through direct backlight replacement, restoring display clarity. Touchscreen unresponsiveness or inaccuracy is corrected via touchscreen repair or recalibration procedures. Communication failures are addressed through meticulous troubleshooting of cabling, port configurations, and communication parameters, ensuring seamless data exchange. Firmware corruption necessitates a complete firmware reflashing to restore proper operational functionality. Power supply failures require immediate power supply repair or replacement, returning the unit to full operational status.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















