Product Description
The Allen-Bradley PanelView Plus 6 2711P-B12C4D8 is a 12.1-inch color HMI (Human Machine Interface) with keypad and touchscreen input, powered by 18-32 VDC. It features 512 MB RAM and supports EtherNet/IP communication for real-time I/O messaging and data exchange with Allen-Bradley PLCs/PACs (PLC5, SLC500, MicroLogix, CompactLogix, and ControlLogix) via Ethernet and RS-232. The Ethernet port (RJ45, 10/100Base-T) facilitates network connectivity, application transfers, and printing, with optional 2711P-RN20 module for a second Ethernet port. It has a field-replaceable backlight (300 cd/m2, 50,000-hour lifespan at 25C) and supports SD card expansion (1784-SDx) for increased non-volatile memory beyond the built-in 512 MB (79 MB user-available). Shipping weight is approximately 10 lbs, with dimensions of 20 x 14 x 8 inches.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-B12C4D8 HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccuracy is another frequent problem, often necessitating touchscreen calibration or replacement. Communication errors with the PLC, stemming from faulty communication ports or incorrect communication settings, demand troubleshooting of the DH-485 network and port diagnostics. Power supply failures, indicated by a non-responsive unit or intermittent operation, mandate power supply repair or replacement. Corrupted firmware, leading to operational errors or boot failures, necessitates firmware re-flashing or memory module replacement.
Technical specifications
The Allen-Bradley PanelView Plus 6 2711P-B12C4D8 is a Human Machine Interface (HMI) with a 12.1-inch Color Active Matrix TFT display, featuring Keypad and Touchscreen input. It operates on an 18-32 VDC power supply and has 512 MB of RAM and 512 MB of Non-Volatile Memory (approximately 79 MB free user memory). Communication ports include EtherNet/IP (RJ45, 10/100Base-T) with MDI/MDI-X support and RS-232. EtherNet/IP features include Real-time I/O Messaging, Message Exchange, Network and Standard Ethernet Connections, Application Transfers, Printing, and Configurable Communication Settings. An optional Ethernet Communication Module (2711P-RN20) provides a unique IP Address. It has a hot-swappable SD Card Slot supporting 1784-SDx Secure Digital (SD) cards. The Field-replaceable Backlight has a Luminance of 300 cd/m2 (Nits) and an estimated Runtime of 50,000 hours (minimum at 25C / 77F). It supports EtherNet/IP and RS-232 communication protocols and is compatible with PLC5, SLC500, MicroLogix, CompactLogix, and ControlLogix PLCs/PACs. The approximate Shipping Weight is 10 lbs and Shipping Dimensions are 20 x 14 x 8 inches.
Our Repair Process for the
2711P-B12C4D8
Our repair process for the Allen Bradley 2711P-B12C4D8 HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the failure, whether it be a failed backlight, unresponsive touchscreen, communication error, power supply failure, or corrupted firmware. Backlight replacements are performed using high-quality components, ensuring optimal display visibility. Touchscreen issues are addressed through precise calibration or complete replacement with a new touchscreen. Communication problems are resolved through thorough DH-485 network troubleshooting, port diagnostics, and configuration verification. Power supply failures require component-level repair or complete power supply replacement. Firmware corruption is rectified through secure firmware re-flashing or memory module replacement, restoring the HMI to its proper operational state.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.
Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY