Product Description
The Allen Bradley 2711P-B4C20A PanelView Plus 400 color display terminal is a versatile, industry-standard HMI for indoor or outdoor use. Featuring a 3.5-inch touchscreen and keypad, it offers flexible input options for monitoring and controlling connected devices. It includes Ethernet and RS-232 ports for easy communication and printing, a compact design for simple installation, and a built-in Modular Communication Interface for enhanced connectivity and protection. The device is AC powered and supports various input power options depending on application needs.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-B4C20A HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccurate calibration is another frequent problem, often necessitating touchscreen repair or recalibration. Communication failures via the serial or Ethernet ports are also observed, demanding troubleshooting of the communication settings and potential port repair. Power supply failures are a known issue, leading to complete unit shutdown, requiring power supply repair or replacement. Corrupted firmware can cause operational errors, mandating a firmware upgrade or re-flash.
Technical specifications
Allen-Bradley (Rockwell Automation) PanelView Plus Series 2711P-B4C20A features a 3.5-inch Color TFT LCD display with Touchscreen and Keypad input. Communication ports include Ethernet for file transfer, printing, and network connectivity, and an RS-232 Serial Communication Port. It operates on AC Power, suitable for indoor and outdoor environments, with a built-in Modular Communication Interface. The operating system is Windows CE, with application development using FactoryTalk View Studio Machine Edition. It has Flash memory for application storage and an integrated Real-Time Clock for time-stamping and scheduling. Alarm Handling supports alarm annunciation and management, with User authentication and authorization security features. Built-in diagnostics aid in troubleshooting. Certifications vary, typically including UL and CE. Operating, Storage Temperature, and Relative Humidity vary; consult the datasheet. Vibration, Shock, and Enclosure Rating (e.g., NEMA 4X, IP65) vary; consult the datasheet. Dimensions, Weight, and Backlight Life vary; consult the datasheet. The Touchscreen is Analog Resistive, with an integrated alphanumeric keypad. Supported Protocols vary, potentially including EtherNet/IP and Modbus TCP, designed for use with Allen-Bradley PLCs. It supports Remote Access, Data Logging, Multi-Language Support, Recipe Management, and Trending. Screen Resolution, Color Depth, Viewing Angle, Contrast Ratio, and Brightness vary; consult the datasheet. Power Consumption varies; consult the datasheet. Mounting options include Panel mount. It's Firmware Upgradeable with Application Backup/Restore, Scripting, Object Library, Alarm History, User Management, Audit Trail, Data Transfer, Printing, Email Notifications, SMS Notifications (requires additional hardware/software), a built-in Web Server, OPC UA Support, SQL Connectivity, Thin Client Support, Virtual Network Computing (VNC), ActiveX Controls, based on the .NET Framework, Application Templates, Online Help, Training Resources, and Technical Support, with a Warranty (consult Rockwell Automation).
Our Repair Process for the
2711P-B4C20A
Our repair process for the Allen Bradley 2711P-B4C20A HMI begins with a comprehensive diagnostic evaluation to pinpoint the exact failure. For dim or unreadable displays, the backlight is replaced. Touchscreen unresponsiveness or inaccurate calibration issues are resolved through touchscreen repair or recalibration. Communication failures necessitate a thorough examination of communication settings and port repair. Power supply failures require power supply repair or replacement. Operational errors caused by corrupted firmware are corrected with a firmware upgrade or re-flash.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















