Product Description
The Allen-Bradley 2711P-B4C20D PanelView Plus 400 terminal, featuring a 3.5-inch full-color touchscreen and keypad, uses DC power and offers Ethernet and RS-232 connectivity. Weighing 0.616 kg, it includes USB ports designed for hazardous locations. This industrial automation terminal, which offers superior graphics, language switching, and run-time user management for faster commissioning, should not be installed where atmospheric gases have an ignition temperature below 135C (275F), and outdoor installations must ensure suitable ambient temperatures to prevent overheating.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-B4C20D HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display. Touchscreen unresponsiveness or inaccurate calibration is a frequent problem, hindering user interaction. Communication failures via Ethernet or serial ports disrupt PLC connectivity and data exchange. Power supply failures prevent the unit from powering on or cause intermittent operation. Corrupted firmware leads to boot failures or operational errors, requiring a firmware update or replacement of the logic board.
Technical specifications
The Allen Bradley PanelView Plus 400 is a terminal with both keypad and touchscreen input methods designed for industrial automation. It features a 3.5-inch approximate full-color display and is powered by DC. Communication ports include Ethernet and RS-232, and it weighs 0.616 kg. It has USB ports and offers superior graphics, language switching, run-time user management, and faster commissioning time. It is not safe for hazardous locations with atmospheric gases having an ignition temperature below 135C (275F) and requires a suitable external temperature during outdoor installation to prevent overheating.
Our Repair Process for the
2711P-B4C20D
Our repair process for the Allen Bradley 2711P-B4C20D HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the failure, whether it be a backlight issue, touchscreen unresponsiveness, communication failure, power supply malfunction, or firmware corruption. The defective components are then replaced with genuine Allen Bradley parts or suitable replacements that meet or exceed original specifications. Firmware is updated or re-flashed as needed, and the unit undergoes rigorous testing to ensure full functionality and optimal performance. The HMI is then cleaned, carefully packaged, and returned with a detailed repair report, ensuring a fully operational unit ready for immediate use.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















