Product Description
The Allen Bradley Panelview 6 Plus 2711P-B6C5D9 HMI features a 5.7-inch color touchscreen/keypad display, 256 MB RAM, and operates on 18-30 VDC power. While the backlight is non-replaceable, the unit weighs approximately 6 lbs. and measures 14 x 11 x 8 inches for shipping. Its RS-232 port (9-pin male connector, 15.24-meter cable) supports DH-485, DF1 full-duplex, and third-party point-to-point communication, as well as application transfers, printing, and direct computer uploads/downloads.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-B6C5D9 HMI commonly requires repair due to a failed backlight, resulting in a dim or unreadable display. Touchscreen unresponsiveness or inaccurate calibration necessitates replacement of the touchscreen overlay. Communication failures via Ethernet or serial ports are addressed through component-level repairs on the communication circuitry. Power supply issues, indicated by intermittent operation or complete failure, demand replacement of capacitors or other power components. Logic board failures, manifesting as program errors or a frozen screen, require advanced diagnostics and component replacement or board replacement.
Technical specifications
The Allen Bradley Panelview 6 Plus 2711P-B6C5D9 is a 5.7-inch color HMI powered by 18-30 VDC with 256 MB RAM. It features keypad/touchscreen input and a non-replaceable backlight. It weighs approximately 6 lbs. and measures 14 x 11 x 8 inches. Its RS-232 port supports DH-485, DF1 full-duplex, and third-party point-to-point communication, as well as application transfers and printing. The RS-232 port is a 9-pin male connector with a 15.24-meter cable length and allows for uploads and downloads between the terminal and a computer.
Our Repair Process for the
2711P-B6C5D9
Our repair process for the Allen Bradley 2711P-B6C5D9 HMI begins with a comprehensive evaluation to determine the root cause of the failure. Backlight failures are resolved through direct replacement of the backlight unit, restoring screen brightness. Touchscreen issues are corrected by replacing the touchscreen overlay, ensuring accurate touch response. Communication problems are addressed through component-level repair of the Ethernet or serial communication circuitry. Power supply malfunctions require replacement of faulty capacitors and power components. Logic board failures necessitate advanced diagnostics, followed by component replacement or complete board replacement to resolve program errors or frozen screens.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















