Product Description
The Allen-Bradley 2711P-K12C4D8 PanelView Plus 6 operator terminal features a 12.1-inch color display (800x600 resolution, 18-bit color) with a field-replaceable CCFL backlight rated for 50,000 hours at 25C. It uses a keypad with 40 programmable function keys, numeric keys, and navigation keys for operator input. Powered by either 18-32VDC or 100-240VAC, it has 512MB RAM and 512MB non-volatile memory (79MB user available). Communication options include Ethernet (EtherNet/IP support), RS232, and USB ports for peripherals. An optional 2711P-RN20 Ethernet module provides a second Ethernet port for larger terminals.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-K12C4D8 HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, which requires backlight replacement. Touchscreen unresponsiveness or inaccurate calibration is another frequent problem, necessitating touchscreen repair or recalibration. Communication failures over Ethernet or serial ports occur, demanding troubleshooting of network settings, cable integrity, and port configuration. Power supply failures are observed, leading to a non-operational HMI, and require power supply repair or replacement. Corrupted firmware causes boot failures or erratic behavior, mandating firmware re-flashing or memory replacement.
Technical specifications
The Allen-Bradley 2711P-K12C4D8 PanelView Plus 6 is an operator terminal used for machine/process monitoring via a 12.1-inch color display with a replaceable CCFL backlight. It features a keypad with programmable function keys, numeric keypad, and navigation keys for operator input. It's powered by either DC or AC voltage and has 512MB RAM and 512MB non-volatile memory. Communication options include Ethernet (EtherNet/IP) for networked architectures and RS232 for peer-to-peer communication, along with USB ports for peripherals. An optional Ethernet communication module (2711P-RN20) is available for additional Ethernet connectivity.
Our Repair Process for the
2711P-K12C4D8
Our repair process for the Allen Bradley 2711P-K12C4D8 HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the malfunction, whether it be a failed backlight, unresponsive touchscreen, communication failure, power supply issue, or corrupted firmware. Backlight replacements are performed using high-quality components, ensuring optimal display brightness and longevity. Touchscreen issues are addressed through precise recalibration or component-level repair/replacement. Communication failures are resolved by thoroughly inspecting and testing network settings, cable connections, and port configurations. Power supply failures necessitate repair or replacement with a reliable, compatible unit. Firmware corruption is rectified through a meticulous re-flashing process or memory replacement, restoring the HMI to its original operational state.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY