Product Description
The Allen-Bradley 2711P-RDB12C display module is a replacement part for the color display terminal in PanelView Plus 1250 and PanelView Plus 6 1250 Touch and Keypad units. This 12.1-inch color screen (800x600 resolution, 246x184mm display area) provides process visualization and touch/keypad control. Due to its frequent use and exposure, it's recommended to operate the display with a gloved finger or stylus, and to keep it clean using a soft cloth with mild soap and isopropyl alcohol. HMI window kits offer added protection and access control. The display module's brightness and calibration can be adjusted in the terminal's settings. Replace the module if the screen fails to display graphics even at maximum brightness/contrast, or if it's damaged.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-RDB12C HMI commonly requires repair due to a failed backlight, resulting in a dim or unreadable display, necessitating backlight replacement. Touchscreen unresponsiveness or inaccurate input stems from a degraded or damaged touchscreen overlay, demanding touchscreen replacement or recalibration. Communication failures, indicated by error messages or inability to connect to the PLC, are traced to a faulty communication port or internal communication board, requiring port repair or board replacement. Power supply failures, presenting as a dead unit or intermittent operation, are attributed to component degradation within the power supply module, mandating power supply repair or replacement. Memory corruption or PLC communication issues are resolved through firmware upgrades or replacement of the logic board.
Technical specifications
Part Number 2711P-RDB12C, a Display Module, is a replacement part for PanelView Plus 1250 / PanelView Plus 6 1250 operator terminals, designed for PanelView Plus 1250 Touch and Keypad, colored display terminals. It features a 12.1-inch (diagonal) colored display with a resolution of 800 x 600 pixels and an effective display area of 246 x 184 mm (9.69 x 7.25 in), serving as a process visualization and operator control interface (touch and keypad). It supports touch input and keypad control, with gloved finger or stylus recommended for input. Cleaning requires a soft cloth soaked with mild soap and isopropyl alcohol. Compatible with Human Machine Interface (HMI) window kits for increased protection and access control, optionally featuring a swing door and lock for physical protection and prevention of unauthorized access. Configurable properties include brightness adjustment, and screen calibration is supported. Replacement is indicated by an inability to display graphics even with maximum contrast and brightness settings, or physical damage to the display module.
Our Repair Process for the
2711P-RDB12C
Our repair process for the Allen Bradley 2711P-RDB12C HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight issues are resolved through direct backlight replacement, restoring display clarity. Touchscreen problems are addressed by replacing the touchscreen overlay or recalibrating the unit to ensure accurate input. Communication failures necessitate a thorough inspection of the communication ports and internal communication board; port repair or board replacement is performed as needed. Power supply failures are rectified by repairing or replacing the power supply module, ensuring stable operation. Finally, memory corruption or PLC communication problems are resolved through firmware upgrades or logic board replacement, guaranteeing proper functionality.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
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Ships from Rochester, NY