Product Description
The Allen-Bradley 2711P-RN22C is an isolated RS-232 communication module designed for PanelView Plus 400 and 600 terminals. It allows for RS-232 communication upgrades or replacements within these terminals, which consist of a base unit, power supply, communication module, and display. Easily installed on the back of the base unit, the 2711P-RN22C facilitates connections to various PLCs and network interfaces, including SLC 500, PLC-5, MicroLogix, and CompactLogix controllers using DF1 or DH-485 protocols. Installation involves disconnecting power, removing the connector label on the base unit, aligning and firmly connecting the module, and securing it with three screws.
Is Your Device Showing These Signs?
The Allen Bradley 2711P-RN22C HMI commonly experiences communication failures stemming from corrupted firmware, necessitating a firmware upgrade or re-flash. Touchscreen unresponsiveness is a frequent problem, often requiring recalibration or replacement of the touchscreen overlay. Backlight failures are addressed through replacement of the CCFL backlight or LED backlight module. Power supply issues, indicated by intermittent operation or complete failure, demand repair or replacement of the power supply unit. Resolution of these issues restores optimal HMI functionality and prevents downtime.
Technical specifications
The Allen-Bradley 2711P-RN22C is an RS-232 Communication Module compatible with PanelView Plus 400 and 600 Terminals, providing isolated RS-232 communication through direct installation on the back of the PanelView Plus base unit via an RS-232 port. It supports DF1 and DH-485 protocols for communication with SLC 500 (5/03, 5/04, 5/05), SLC 500 (5/01, 5/02 with AIC+ modules), PLC-5, PLC-5C, PLC-5E, MicroLogix 1400, 1500LRP, MicroLogix 1000, 1100, 1200, 1400, 1500LSP, and CompactLogix controllers. Installation involves disconnecting power, removing the communication module connector label, aligning the 2711P-RN22C module connector with the base unit connector, pushing down firmly to connect, and securing with 3 provided screws, serving to upgrade PanelView Plus terminals for RS-232 communication or replace existing communication modules.
Our Repair Process for the
2711P-RN22C
Our repair process for the Allen Bradley 2711P-RN22C HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Communication failures due to corrupted firmware are resolved through a mandatory firmware upgrade or re-flash. Touchscreen unresponsiveness necessitates recalibration, and if unsuccessful, the touchscreen overlay is replaced. Backlight failures are corrected by replacing the CCFL backlight or LED backlight module. Power supply malfunctions, evidenced by intermittent operation or complete failure, require repair or complete replacement of the power supply unit. Successful completion of these steps restores optimal HMI functionality, preventing downtime.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
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Ships from Rochester, NY