Product Description
The Allen-Bradley 2715-B10CD PanelView 5500 is a 10.4-inch touchscreen and keypad-operated HMI terminal designed for monitoring and controlling devices connected to CompactLogix or ControlLogix controllers via EtherNet/IP. It features an 800x600 SVGA display with 262,144 colors, 512 MB RAM, 250 MB nonvolatile memory (expandable via SD card or USB), dual Ethernet ports, and USB connectivity. The terminal supports modern HMI applications with features like scalable vector graphics, pre-configured system banners for diagnostics, tap and drag functionality, and enhanced Logix platform integration. It operates on 100-240V AC and is designed for panel mounting in UL, NEMA, or IP-rated enclosures.
Is Your Device Showing These Signs?
The Allen Bradley 2715-B10CD HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display. Touchscreen unresponsiveness or inaccurate calibration is a frequent problem, hindering user input. Communication failures with the PLC over Ethernet or serial ports are observed, stemming from faulty communication modules or incorrect configuration settings. Internal memory corruption leads to program errors or complete system failure, necessitating a memory replacement or firmware reload. Power supply failures cause intermittent operation or complete shutdown, requiring power supply repair or replacement.
Technical specifications
The Allen-Bradley 2715-B10CD PanelView 5500 features a 10.4-inch analog touchscreen display with 800 x 600 SVGA resolution, 4:3 aspect ratio, 8.3 x 6.2-inch viewing area, 262,144 colors (18-bit color graphics), 300 cd/m2 brightness, and a non-replaceable backlight with 50,000 hours minimum lifespan and 3.5W normal power consumption. Input methods include the analog touchscreen with 1 million presses actuation rating and a keypad with 16 function keys (L1-L8, R1-R8), navigation keys, and numeric keys, also rated for 1 million presses. It has 512 MB RAM, 250 MB nonvolatile memory for project storage, an SD card slot supporting 1784-SDx SD cards, and 2 USB 2.0 High-Speed Type A (Host) ports for removable flash memory, along with 1 USB 2.0 Type B (High-Speed) device port for connection to a host computer and 2 x 10/100 Ethernet ports. Power input is 100-240V AC, 50-60 Hz, with 50A inrush current, 105 VA maximum power consumption, and 43 VA or 17W normal power consumption at 240V AC. A red/green status indicator is included. Functionality includes CompactLogix L1, L2, L3 devices and ControlLogix 5570 controllers via EtherNet/IP compatibility, fast HMI buttons for scalable vector graphics, pre-configured system banner for diagnostic information, text displays and animated graphics for interactive operator interface, Tap and Drag support, less than 100ms response time, up to 50 user-defined screens, up to 500 Logix-based alarms, and enhanced integration with the Logix platform. It is panel-mountable with UL, NEMA, or IP-rated enclosures.
Our Repair Process for the
2715-B10CD
Our repair process for the Allen Bradley 2715-B10CD HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the reported issue, whether it is a failed backlight, touchscreen unresponsiveness, communication failure, memory corruption, or power supply malfunction. Upon identifying the problem, we proceed with the necessary repairs, which include backlight replacement, touchscreen recalibration or replacement, communication module repair or reconfiguration, memory replacement or firmware reload, or power supply repair or replacement. Rigorous testing is then conducted to ensure the HMI functions according to original factory specifications and to verify stable communication with the PLC. The HMI undergoes a final quality assurance check before it is returned, guaranteeing a fully functional and reliable unit.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY