Product Description
The Allen-Bradley 2715-T12WD PanelView 5500 is a 12.1-inch widescreen HMI terminal featuring a 1 million-press rated analog resistive touchscreen, navigation buttons, and a TFT LCD display with a 10.3 x 6.4 inch viewing area, 300 Nits brightness, and 18-bit color. It allows for custom graphics and text displays to monitor machine operation, making it suitable for high-speed HMI applications like jogging machines and health devices. The non-replaceable backlight lasts at least 50,000 hours (3.5W typical), and a red/green status indicator is included. The unit measures approximately 9.69 x 13.39 x 2.74 inches, weighs 5.6 lbs, and operates on 24V DC (18-30V range) with a typical power consumption of 18W (50W max). It supports SELV/PELV power supplies and has a 7A inrush current. Memory includes 512 MB RAM and 250 MB nonvolatile storage, with support for 1784-SDx cards and flash drives via two USB 2.0 Type A ports (0.5A at 5V DC). Connectivity includes a USB 2.0 Type B device port and two 10/100 Ethernet ports supporting linear, DLR, and star network topologies.
Is Your Device Showing These Signs?
The Allen Bradley 2715-T12WD HMI commonly experiences issues such as a failed backlight, resulting in a dim or unreadable display, requiring backlight replacement. Touchscreen unresponsiveness or inaccuracy stems from a degraded touch sensor, necessitating recalibration or sensor replacement. Communication failures with the PLC are traced to faulty communication ports or incorrect communication protocol settings, demanding port repair or configuration adjustments. Power supply failures cause complete HMI shutdown, mandating power supply repair or replacement. Corrupted firmware leads to operational errors, resolved through firmware reflashing.
Technical specifications
Allen-Bradley 2715-T12WD PanelView 5500 Technical Specifications: 12.1-inch Widescreen TFT LCD Display Type; 10.3 x 6.4 inches Viewing Area; 800 x 600 pixels Resolution; 300 cd/m2 (Nits) Brightness; 18-bit (262,144 colors) Color Depth; Non-replaceable LED Backlight; 50,000 hours (minimum) Backlight Lifespan; 3.5 W (typical) Backlight Power Consumption; Analog Resistive Touchscreen Type; 1,000,000 presses Touchscreen Actuation Rating; Touchscreen and Navigation Buttons Navigation; Red/Green LED Status Indicator; 24V DC (Nominal) Input Voltage; 18-30V DC Voltage Range; 18W Power Consumption (Normal); 50W (2.1A at 24V DC) Power Consumption (Maximum); 7A Inrush Current; SELV, PELV Power Supply Support; 512 MB RAM; 250 MB Nonvolatile Memory (for project storage); 1784-SDx cards, Flash Drives External Storage Support; 2 x USB 2.0 Type A (0.5A at 5V DC) USB Host Ports; 1 x USB 2.0 Type B USB Device Port; 2 x 10/100 Ethernet Ethernet Ports; Linear, DLR, Star Network Topologies Supported; 9.69 x 13.39 x 2.74 inches Dimensions; 2.54 kg (5.6 lbs) Weight.
Our Repair Process for the
2715-T12WD
Our repair process for the Allen Bradley 2715-T12WD HMI begins with a comprehensive diagnostic evaluation to pinpoint the failure. Backlight failures are resolved through direct backlight replacement, restoring display visibility. Touchscreen unresponsiveness undergoes recalibration, and if necessary, the touch sensor is replaced. Communication failures are addressed by repairing faulty communication ports or correcting communication protocol settings to ensure proper PLC communication. Power supply failures require either power supply repair or complete replacement to restore HMI power. Firmware corruption is rectified through a complete firmware reflashing, returning the HMI to its proper operational state.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY