Product Description
The Allen-Bradley 9101-2196 (also known as 1398-HMI-002) is an Ultra Plus operator terminal designed for use with the 1398 Ultra Plus Series Positioning module. It features a four-line, twenty-character vacuum fluorescent display with 5mm high characters, and operates on 110/240 VAC 15% with a 25W power consumption. It supports Graphical Motion Language (GML) with Flow Chart programming and includes an RS232 communication port. The terminal has numeric, programmable, and function keys (F1-F4) with tactile feedback, allowing for up to 24 predefined functions like program selection, jogging, and stopping. It operates in temperatures from 0 to 55C and can be stored between -40 to 70C, with a humidity range of 5% to 95% non-condensing. Designed for NEMA 4 (IP64) and NEMA 12 (IP66) enclosures, it measures 152.4 mm (H) x 266.7 mm (W) and requires a cutout of 129.5 mm (H) x 243.8 mm (W). The RS232 interface is compatible with the 9101-2205 communication cable. Its NEMA 4/12 front panel protects against dust and liquids, and it weighs approximately 3 kg (7 lbs).
Is Your Device Showing These Signs?
The Allen Bradley 9101-2196 HMI display commonly experiences issues such as backlight failure, touchscreen unresponsiveness, and communication errors on the serial or Ethernet ports. Repair processes address these faults by replacing the LCD backlight assembly, recalibrating or substituting the touchscreen overlay, and troubleshooting the communication interface, including verifying proper baud rates and IP address configurations. Power supply failures and memory corruption are also addressed through component-level repairs and firmware reflashing, ensuring optimal HMI performance. Resolving these problems restores the operator interface functionality and prevents downtime.
Technical specifications
The Allen-Bradley 9101-2196 (1398-HMI-002) is an Ultra Plus operator terminal for the 1398 series, featuring a four-line vacuum fluorescent display, GML support with Flow Chart programming, and an RS232 port. It has numeric, programmable, and function keys for up to 24 predefined functions. It operates on 110/240 VAC and is designed for industrial environments with NEMA 4/12 protection, a wide temperature range, and specific dimensions for panel mounting.
Our Repair Process for the
9101-2196
Our repair process for the Allen Bradley 9101-2196 HMI display begins with diagnosing the reported fault, such as backlight failure, touchscreen unresponsiveness, or communication errors. Backlight issues are resolved by replacing the LCD backlight assembly. Touchscreen problems are fixed by recalibrating or replacing the touchscreen overlay. Communication errors are addressed by troubleshooting the serial or Ethernet ports, verifying baud rates, and confirming IP address configurations. Power supply failures are corrected through component-level repairs, and memory corruption is resolved by reflashing the firmware. This process ensures the HMI's optimal performance and restores full operator interface functionality.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
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Ships from Rochester, NY