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Lenze EME9365-E

Lenze

Modules

Series 9300

EME9365-E

ISO 9001:2015 Certified Quality

Our certified process ensures consistent quality and reliable repairs every time.

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2-Year Repair Warranty

We stand behind our repairs with an extensive 2-year warranty on parts and labor for your peace of mind.

Fast Turnaround Time

Our efficient process and large parts inventory help minimize your operational downtime.

Expert Component-Level Repair

We find and replace individual failed components, offering a more affordable and effective repair than full replacement.

Free, No-Obligation Quote

Send us your item for a free evaluation and receive a detailed repair quote with no commitment required.

Product Description

Lenze's EME9365-E power supply module delivers 100 kW (up to 150 kW peak) with a rated current of 148 A, supporting 100-550 VAC input (48-62 Hz) and operating between -10 to 40C. It handles a maximum current of 222 A, a DC bus current of 180 A (270 A peak), and dissipates 389 W. Weighing 5.8 kg, it stores safely from -25 to 75C, but its IP00 rating requires careful installation in harsh environments.

Is Your Device Showing These Signs?

The Lenze EME9365-E commonly requires repair due to issues stemming from capacitor degradation within the power supply, leading to DC bus undervoltage faults and subsequent drive trips. IGBT failures in the inverter section are frequent, causing overcurrent faults and motor control disruption. Encoder feedback problems, resulting from damaged encoder cables or faulty encoder modules, impede accurate speed and position control. Communication errors on the EtherCAT bus, often due to connector damage or firmware corruption, disrupt network communication and automation processes. Overheating due to inadequate cooling or blocked heat sinks damages internal components and reduces operational lifespan.

Technical specifications

  • The Lenze EME9365-E power supply module provides 100 kW (150 kW peak), 148 A rated current, accepts 100-550 VAC input, operates from -10 to 40C, handles 222 A max current, 180 A (270 A peak) DC bus current, dissipates 389 W, weighs 5.8 kg, stores from -25 to 75C, and has an IP00 rating.

Our Repair Process for the

EME9365-E

Our repair process for the Lenze EME9365-E begins with a comprehensive evaluation to pinpoint the root cause of the failure, focusing on common issues such as capacitor degradation in the power supply, IGBT failures in the inverter, encoder feedback problems, EtherCAT communication errors, and overheating. We replace all degraded capacitors in the power supply to prevent DC bus undervoltage faults. Damaged IGBTs in the inverter section are replaced with new, high-quality components to eliminate overcurrent faults. Encoder cables are inspected and replaced if damaged, and faulty encoder modules are repaired or replaced to ensure accurate speed and position control. We address EtherCAT communication errors by repairing or replacing damaged connectors and reflashing firmware to resolve corruption issues. The cooling system is thoroughly inspected, cleaned, and repaired to prevent overheating and ensure optimal operational lifespan. Each repaired drive undergoes rigorous testing under load to verify functionality and performance before it is returned.

Your Guarantee: Warranty & Lifetime Support

Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.

Comprehensive Repairs You Can Depend On

We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.

Save Significantly

Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

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Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

Buying Options

To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.

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Ships from Rochester, NY

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