Product Description
The Mitsubishi A960GOT-EBA is a durable and efficient graphic operation terminal with a 7.57 x 4.73 inch electroluminescent display (640 x 400 pixels) showing yellow-orange and black, lasting about 30,000 hours. It accepts 100-240VAC (50/60Hz) input, handles a 40A inrush current, and tolerates 20ms power failures (at 100VAC). Operable from 0C to 55C (non-condensing) and storable from -20C to 60C, it features an IP67-rated front panel, IP20-rated internal panel, 10 mega ohms insulation resistance, and touch keys durable for over 1 million touches.
Is Your Device Showing These Signs?
The Mitsubishi A960GOT-EBA HMI commonly requires repair for issues such as a non-responsive touchscreen due to damaged overlays or a failed LCD backlight inverter causing a dim or dark display. Communication failures stemming from a faulty RS-422/485 port or corrupted internal memory necessitate component-level repairs or memory reflashing. Power supply failures, often caused by capacitor degradation, result in the unit not powering on, and require power supply recapping or replacement. Finally, broken front bezels or damaged membrane keys hinder usability and demand replacement of the affected parts.
Technical specifications
The Mitsubishi A960GOT-EBA is a robust graphic terminal with a 640x400 yellow-orange/black electroluminescent display (30,000hr life). It accepts 100-240VAC, withstands 40A inrush, tolerates 20ms power failures, operates from 0-55C, and stores from -20-60C. It features IP67 (front) and IP20 (internal) panels, high insulation resistance, and durable touch keys.
Our Repair Process for the
A960GOT-EBA
Our repair process for the Mitsubishi A960GOT-EBA HMI begins with a comprehensive diagnostic evaluation to pinpoint the exact failure. For non-responsive touchscreens, the damaged overlay is replaced with a new one. Dim or dark displays caused by a failed LCD backlight inverter receive a new inverter. Communication failures due to faulty RS-422/485 ports undergo component-level repairs, or corrupted internal memory receives a memory reflash. Power supply failures, typically from capacitor degradation, are resolved through power supply recapping or complete replacement. Broken front bezels or damaged membrane keys are replaced to restore full functionality.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY