Product Description
The Mitsubishi GT1695M-XTBD is a robust 15-inch industrial HMI with a 1024x768 resolution, 65,536-color display, and analog resistive touchscreen. Powered by 24V DC with 60W consumption, it operates from 0C to 55C and stores from -20C to 60C. Its 383.5mm x 282.5mm cutout, black frame, and IP67 rating ensure durability in harsh environments. It offers versatile connectivity via RS-232/422/485 and Ethernet, CF card storage, and complies with CE, UL, cUL, and RoHS standards.
Is Your Device Showing These Signs?
The Mitsubishi GT1695M-XTBD HMI commonly experiences issues such as touchscreen unresponsiveness requiring recalibration or replacement, backlight failure leading to display dimness or complete black screen, communication errors stemming from faulty Ethernet or serial port configurations, program corruption necessitating firmware re-flashing, and power supply malfunctions causing intermittent operation or complete failure. Resolve these issues through component-level repairs, software updates, and configuration adjustments. Address memory errors by replacing the SRAM or flash memory modules.
Technical specifications
The Mitsubishi GT1695M-XTBD is a durable 15-inch industrial HMI featuring a 1024x768 display, resistive touchscreen, wide operating temperature, IP67 rating, and versatile connectivity including RS-232/422/485 and Ethernet. It also has a CF card slot and complies with CE, UL, cUL, and RoHS standards.
Our Repair Process for the
GT1695M-XTBD
Our repair process for the Mitsubishi GT1695M-XTBD HMI begins with a comprehensive diagnostic evaluation to pinpoint the root cause of the malfunction, be it touchscreen unresponsiveness, backlight failure, communication errors, program corruption, or power supply issues. Touchscreen problems are resolved through recalibration or complete replacement of the touchscreen component. Backlight failures require replacement of the backlight unit to restore display brightness. Communication errors are rectified by correcting Ethernet or serial port configurations or replacing faulty communication ports. Program corruption is addressed by re-flashing the firmware to restore proper operation. Power supply malfunctions necessitate component-level repairs or complete power supply replacement. Memory errors are resolved through the replacement of the SRAM or flash memory modules.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.

Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.

















