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Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Product Description
The Schneider XBTGC2120T is a robust 12.1-inch touchscreen HMI designed for demanding industrial environments. This HMI features a high-resolution TFT LCD display, providing clear and detailed visualization of machine and process data. It offers extensive connectivity options, including Ethernet, serial ports, and USB, ensuring seamless integration with various PLCs and industrial devices. The XBTGC2120T is programmed using Vijeo Designer software, which allows for the creation of intuitive and customized operator interfaces. Its durable construction and wide operating temperature range guarantee reliable performance in harsh conditions, making it suitable for applications requiring dependable monitoring and control. The HMI's advanced features, such as data logging and alarm management, empower operators to optimize processes and improve overall efficiency.
Is Your Device Showing These Signs?
The Schneider XBTGC2120T HMI commonly experiences issues such as a non-responsive touchscreen due to calibration drift or hardware failure. Communication errors arise from incorrect Modbus TCP/IP settings, damaged Ethernet ports, or firmware incompatibility. Dim or flickering displays indicate a failing backlight or power supply degradation. Program corruption necessitates firmware reflashing or application restoration from a backup. Internal memory failures prevent proper boot-up or data storage.
Technical specifications
The Schneider XBTGC2120T is a 12.1-inch TFT LCD touchscreen HMI designed for industrial automation applications, featuring a 640 x 480 pixel resolution and 65,536 colors for clear visualization. It is powered by a 533 MHz ARM Cortex-A8 processor and includes 128 MB of Flash memory and 128 MB of SDRAM for application storage and runtime execution. Connectivity options include Ethernet, serial ports (RS-232, RS-485), and USB ports for programming, data transfer, and peripheral device connection. The HMI supports multiple communication protocols, including Modbus TCP/IP, Modbus RTU, and others, enabling seamless integration with PLCs and other industrial devices. It operates on a 24 VDC power supply and is designed for panel mounting, with an IP65 rating for the front panel, ensuring protection against dust and water ingress in harsh industrial environments. The XBTGC2120T is programmed using Vijeo Designer software, providing a comprehensive development environment for creating intuitive and user-friendly operator interfaces.
Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.

Ships from Rochester, NY