Product Description
Is your servo drive not working, leaving your automated machinery unresponsive? A non-functional servo drive is a critical issue for any motion control application. ROC Industrial provides expert troubleshooting and repair services for servo drives that are not working. Our technicians diagnose the root cause from power issues to control failures and offer swift, reliable repair solutions.
Is Your Device Showing These Signs?
The servo drive malfunctions due to common issues such as blown fuses from power surges, IGBT failures requiring component replacement, resolver or encoder feedback errors causing positioning inaccuracies, and DC bus undervoltage tripping the drive offline. Overheating from inadequate cooling or excessive load causes thermal faults, while communication errors on the fieldbus network disrupt control signals. Parameter corruption in the drive's memory necessitates reprogramming, and motor wiring faults such as shorts or open circuits prevent proper operation. These issues demand immediate attention to restore servo drive functionality.
Technical specifications
A servo drive "not working" encompasses a broad spectrum of failures. This can include a complete lack of power to the unit, failure of the drive to enable, inability to control the servo motor, or immediate tripping on a fault condition upon a run command. Technical causes can involve failed internal power supplies, faulty gate driver circuits, damaged IGBTs or power modules, issues with the control processor or logic board, corrupted firmware, or feedback circuit malfunctions. Our comprehensive diagnostic approach aims to isolate the specific failed section for targeted repair.
Our Repair Process for the
Repair Service
Our repair process begins with a comprehensive evaluation to diagnose the root cause of the servo drive malfunction, addressing issues such as blown fuses, IGBT failures, resolver/encoder feedback errors, DC bus undervoltage, overheating, communication errors, parameter corruption, and motor wiring faults. Component-level repairs are performed, including replacement of faulty IGBTs, fuses, and other damaged parts. Feedback devices are realigned or replaced to ensure accurate positioning. Firmware is updated and parameters are reprogrammed to factory specifications or user-defined settings. Thorough testing under load verifies proper operation and adherence to performance standards. The repaired servo drive is then returned with a detailed report outlining the work performed and any recommendations for preventing future issues.
Your Guarantee: Warranty & Lifetime Support
Your satisfaction is our top priority, and we confidently stand behind the quality of our repairs. That's why every repair service is covered by our comprehensive 24-month warranty. Furthermore, we offer lifetime phone support – if you have questions or need assistance related to our repair down the road, we're here to help. Our service commitment is straightforward: we guarantee our work, and if you're not satisfied, we will make it right. Learn More about our Repair process.
Comprehensive Repairs You Can Depend On
We take immense pride in the quality and reliability of our work. Our process goes beyond simply fixing the immediate problem. We perform a comprehensive inspection of your main board (or other equipment) and proactively replace components known to be failure-prone or showing signs of potential future failure. Before any item is returned, it undergoes rigorous functional testing to ensure it meets performance specifications and operates flawlessly. Visit our main Repair Services page to learn more.
Save Significantly
Our primary goal is to save you hundreds, or even thousands, of dollars compared to the cost of new equipment replacement. By repairing existing components, we provide an economical solution that is also eco-friendly. At Roc Industrial, our commitment to integrity and community drives our consistent growth and ensures you receive a reliable, cost-effective solution.


Please Note: Roc Industrial operates as an independent service provider and is not an authorized distributor for the manufacturers or brands mentioned. Consequently, the original manufacturer's warranty is not applicable to items repaired or sold by us. Roc Industrial provides its own 2-year warranty on all repair services performed.
Buying Options
To receive a quote within 2 hours, please provide us with the details of your requirements. Our team will promptly review your request and send you a custom offer.
Ships from Rochester, NY