top of page
Main Image.png

Beckhoff HMI touchscreen component-level repair experts

ISO 9001:2015 Certified Quality

Our certified process ensures consistent quality and reliable repairs every time.

​

2-Year Repair Warranty

We stand behind our repairs with an extensive 2-year warranty on parts and labor for your peace of mind.

Fast Turnaround Time

Our efficient process and large parts inventory help minimize your operational downtime.

Expert Component-Level Repair

We find and replace individual failed components, offering a more affordable and effective repair than full replacement.

Free, No-Obligation Quote

Send us your item for a free evaluation and receive a detailed repair quote with no commitment required.

Expert Beckhoff HMI Touchscreen Repair Services

Is your Beckhoff HMI touchscreen malfunctioning, causing downtime and impacting your operations? Roc Industrial LLC specializes in providing comprehensive Beckhoff HMI touchscreen repair services. We understand the critical role these HMIs play in your automation systems, and we're committed to delivering fast, reliable, and cost-effective repair solutions. With decades of experience, state-of-the-art diagnostic equipment, and a vast inventory of components, Roc Industrial LLC is your trusted partner for restoring your Beckhoff HMI touchscreens to optimal performance. We offer free evaluations and warranty-backed repairs, ensuring your peace of mind.



About Beckhoff HMI Touchscreens

Beckhoff is a renowned leader in PC-based automation technology, and their Human Machine Interface (HMI) touchscreens are integral components in a wide range of industrial applications. Known for their robust design, advanced features, and seamless integration with Beckhoff's TwinCAT automation software, these HMIs provide operators with intuitive control and monitoring capabilities. Beckhoff HMIs are designed to withstand harsh industrial environments, offering reliable performance in demanding conditions. They are commonly used in CNC machinery, robotics, packaging lines, and various other automation systems where real-time data visualization and operator interaction are essential.


Beckhoff HMI touchscreens are available in various sizes and configurations, catering to diverse application requirements. From compact panel PCs to large widescreen displays, these HMIs offer a range of features, including multi-touch capabilities, high-resolution screens, and powerful processing capabilities. Their modular design allows for easy customization and integration with other Beckhoff components, providing a flexible and scalable automation solution. The reliability and performance of Beckhoff HMIs are crucial for maintaining efficient and productive operations in modern manufacturing and automation environments.



Supported Models & Series

We repair a wide range of Beckhoff HMI touchscreen models and series, including but not limited to:

  • CP62xx Series (Control Panel)

  • CP66xx Series (Built-in Panel PC)

  • CP67xx Series (Built-in Panel PC)

  • CP77xx Series (Multi-touch Panel PC)

  • CP2xxx Series (Economy Panel)

  • CP3xxx Series (Panel PC)

  • CPX Series (Custom Panels)

  • Various Embedded PC Panels with Touchscreen Functionality

  • Legacy Beckhoff HMI Models (Contact us for specific model support)


Common Beckhoff HMI Touchscreen Problems We Repair

Beckhoff HMI touchscreens, while robust, can experience various issues over time. These problems can lead to operational disruptions and decreased productivity. We specialize in diagnosing and repairing a wide array of common failures.

  • Touchscreen Unresponsiveness: The touchscreen fails to register touch inputs, making it impossible to interact with the HMI.

  • Cracked or Damaged Screen: Physical damage to the screen, such as cracks or scratches, impairs visibility and functionality.

  • Display Issues: Problems with the display, including dimming, flickering, dead pixels, or complete loss of image.

  • Communication Errors: The HMI fails to communicate with the PLC or other devices, resulting in data loss or control issues.

  • Power Supply Failures: The HMI fails to power on or experiences intermittent power loss due to a faulty power supply.

  • Backlight Problems: The backlight fails, resulting in a dark or unreadable screen.

  • Button Malfunctions: Physical buttons on the HMI fail to respond or become stuck.

  • Overlays and Ghosting: Image retention or ghosting effects on the screen.

  • Software Glitches: Software-related issues, such as freezing, crashing, or error messages.

  • Contamination Issues: Liquid or dust ingress causing malfunction.


Our Beckhoff HMI Touchscreen Repair Process

Roc Industrial LLC follows a meticulous and comprehensive repair process to ensure the highest quality and reliability of our Beckhoff HMI touchscreen repair services:

  1. Free Evaluation and Quote: We begin with a free evaluation of your faulty Beckhoff HMI touchscreen. Our experienced technicians thoroughly assess the unit to identify the root cause of the problem. Based on our findings, we provide you with a detailed repair quote, outlining the necessary repairs and associated costs.

  2. Shipping Instructions: Once you approve the quote, we provide you with clear and concise shipping instructions to ensure the safe and secure transport of your HMI to our repair facility. We can also arrange for expedited shipping options if needed.

  3. Diagnosis Using Specialized Test Equipment: Upon receiving your HMI, our technicians conduct a thorough diagnosis using state-of-the-art test equipment. We utilize advanced diagnostic tools to pinpoint the exact components that are causing the issue. This precise diagnosis allows us to perform targeted repairs, minimizing downtime and costs.

  4. Component-Level Repair and Replacement: We specialize in component-level repair, meaning we can replace individual components on the HMI's circuit board. This approach is more cost-effective than replacing the entire unit and allows us to address specific issues with precision. We use only high-quality replacement parts to ensure the longevity and reliability of our repairs.

  5. Load Testing and Quality Checks: After completing the repairs, we subject the HMI to rigorous load testing and quality checks. We simulate real-world operating conditions to ensure that the unit performs flawlessly under stress. Our quality control process includes thorough testing of all functions, including touchscreen responsiveness, display quality, and communication capabilities.

  6. Warranty-Backed Return and Support: We stand behind the quality of our repairs with a comprehensive warranty. If you experience any issues with your repaired HMI within the warranty period, we will provide prompt and efficient support. We are committed to ensuring your complete satisfaction with our services.


Nationwide Repair Services

Roc Industrial LLC provides Beckhoff HMI touchscreen repair services to customers nationwide. We understand that downtime can be costly, so we offer fast turnaround times and efficient shipping options to minimize disruptions to your operations. Whether you are located in New York, Los Angeles, Chicago, Houston, Dallas, or any other city across the United States, we can provide you with reliable and timely repair services. Our streamlined logistics and experienced team ensure that your HMI is repaired quickly and efficiently, regardless of your location.


We offer various shipping options to accommodate your specific needs, including expedited shipping for urgent repairs. Our customer support team is available to assist you with all aspects of the repair process, from initial evaluation to final delivery. We are committed to providing you with a seamless and hassle-free experience, no matter where you are located.



Why Choose Roc Industrial LLC?
  • 30+ Years of Experience: With over three decades of experience in industrial electronic repair, we have the knowledge and expertise to handle even the most complex Beckhoff HMI touchscreen repairs.

  • Warranty-Backed Repairs: We stand behind the quality of our repairs with a comprehensive warranty, giving you peace of mind.

  • Thousands of Parts in Stock: Our extensive inventory of components allows us to perform repairs quickly and efficiently, minimizing downtime.

  • Fast Turnaround, Often Same-Day: We understand the importance of minimizing downtime, so we offer fast turnaround times, often with same-day service available.

  • ISO-Certified Repair Processes: Our repair processes are ISO-certified, ensuring the highest standards of quality and reliability.

  • Exceptional Customer Support: Our dedicated customer support team is available to assist you with all your repair needs.

Don't let a faulty Beckhoff HMI touchscreen slow down your operations. Contact Roc Industrial LLC today for a free evaluation and fast, reliable repair.

bottom of page