top of page

Lenze HMI touchscreen diagnostics and refurbishment

ISO 9001:2015 Certified Quality

Our certified process ensures consistent quality and reliable repairs every time.

​

2-Year Repair Warranty

We stand behind our repairs with an extensive 2-year warranty on parts and labor for your peace of mind.

Fast Turnaround Time

Our efficient process and large parts inventory help minimize your operational downtime.

Expert Component-Level Repair

We find and replace individual failed components, offering a more affordable and effective repair than full replacement.

Free, No-Obligation Quote

Send us your item for a free evaluation and receive a detailed repair quote with no commitment required.

Lenze HMI Touchscreen Repair Services by Roc Industrial LLC

Is your Lenze HMI touchscreen malfunctioning, causing downtime and impacting your production? Roc Industrial LLC specializes in providing fast, reliable, and expert Lenze HMI touchscreen repair services. We understand the critical role these Human Machine Interfaces play in your automation systems, and we are committed to getting them back up and running quickly. Our experienced technicians have the knowledge and skills to diagnose and repair a wide range of Lenze HMI models, ensuring minimal disruption to your operations. Trust Roc Industrial LLC for all your Lenze HMI touchscreen repair needs.



About Lenze HMIs

Lenze is a globally recognized leader in automation technology, known for its innovative and high-performance products. Their Human Machine Interfaces (HMIs) are integral components in various industrial applications, providing operators with a user-friendly interface to monitor and control machinery and processes. Lenze HMIs are designed for robust performance and reliability, but like all electronic devices, they can experience failures over time due to wear and tear, environmental factors, or electrical issues.


Lenze HMIs are widely used in industries such as manufacturing, packaging, food and beverage, and logistics. They are essential for controlling CNC machines, robotic systems, automated assembly lines, and other critical equipment. A malfunctioning HMI can lead to significant downtime, reduced productivity, and increased costs. Roc Industrial LLC provides comprehensive repair services to address these issues, ensuring that your Lenze HMIs are functioning optimally and minimizing disruptions to your operations.



Supported Models & Series

We repair a wide range of Lenze HMI models and series, including but not limited to:

  • Lenze P300 Series: Including models P310, P320, P330, and P340.

  • Lenze P500 Series: Including models P510, P520, P530, and P540.

  • Lenze P700 Series: Including models P710, P720, P730, and P740.

  • Lenze Panel PCs: Including various embedded and industrial PC models.

  • Lenze Visualization Systems: Including HMI panels with integrated PLC functionality.

  • Lenze Smart HMIs: Advanced touchscreen interfaces for complex automation tasks.

  • Legacy Lenze HMI Models: We also support older and discontinued models. Contact us to verify support for your specific model.


Common Lenze HMI Problems We Repair

Lenze HMIs can experience a variety of issues that can impact their performance and reliability. These problems can range from minor glitches to complete failures. Here are some of the most common problems we repair:

  • Touchscreen Malfunctions: Unresponsive touch, inaccurate touch detection, dead zones, or cracked screens.

  • Display Issues: Dim or flickering screens, no display, distorted images, or color problems.

  • Communication Errors: Inability to communicate with PLCs, drives, or other devices on the network.

  • Power Supply Failures: HMI not powering on, intermittent power issues, or blown fuses.

  • Software Problems: Corrupted operating systems, application errors, or firmware issues.

  • Memory Errors: Data loss, program crashes, or inability to save settings.

  • Button Failures: Non-functional or sticky buttons on HMIs with physical buttons.

  • Overheating: HMI shutting down due to excessive heat.

  • Backlight Failure: Dim or non-existent backlight, making the screen difficult to read.

  • Damaged Connectors: Broken or loose connectors for power, communication, or peripherals.


Our Lenze HMI Repair Process

Roc Industrial LLC follows a rigorous and comprehensive repair process to ensure that your Lenze HMI is restored to optimal working condition. Our process includes:

  1. Free Evaluation and Quote: We offer a free evaluation of your Lenze HMI to determine the extent of the damage and provide you with a detailed quote for the repair. There are no hidden fees or obligations.

  2. Shipping Instructions: Once you approve the quote, we provide you with clear and easy-to-follow shipping instructions to ensure that your HMI arrives safely at our repair facility. We can also arrange for expedited shipping if needed.

  3. Diagnosis Using Specialized Test Equipment: Our experienced technicians use advanced diagnostic tools and techniques to pinpoint the root cause of the problem. We thoroughly test all components and circuits to identify any underlying issues.

  4. Component-Level Repair and Replacement: We perform component-level repairs whenever possible, replacing faulty components with high-quality replacements. We have a large inventory of parts in stock, allowing us to complete repairs quickly and efficiently.

  5. Load Testing and Quality Checks: After the repair is complete, we perform rigorous load testing and quality checks to ensure that the HMI is functioning correctly and meets our strict quality standards. We simulate real-world operating conditions to verify its performance.

  6. Warranty-Backed Return and Support: We stand behind our work with a comprehensive warranty on all repairs. If you experience any issues after the repair, simply contact us, and we will resolve the problem promptly. We also provide ongoing technical support to answer any questions you may have.


Nationwide Repair Services

Roc Industrial LLC provides Lenze HMI repair services to customers nationwide. Whether you are located in New York, Los Angeles, Chicago, Houston, Dallas, or any other city in the United States, we can help you get your HMI back in operation quickly. We offer fast shipping options and quick turnaround times to minimize downtime and keep your operations running smoothly.


We understand the importance of minimizing downtime, which is why we offer expedited repair services for critical applications. Our team is available to answer your questions and provide support throughout the repair process. Contact us today to learn more about our nationwide Lenze HMI repair services.



Why Choose Roc Industrial LLC?

When it comes to Lenze HMI touchscreen diagnostics and refurbishment, Roc Industrial LLC is the clear choice. Here's why:

  • 30+ Years of Experience: With over three decades of experience in industrial electronics repair, we have the knowledge and expertise to handle even the most complex HMI issues.

  • Warranty-Backed Repairs: We stand behind our work with a comprehensive warranty on all repairs, giving you peace of mind.

  • Thousands of Parts in Stock: Our extensive inventory of parts allows us to complete repairs quickly and efficiently, minimizing downtime.

  • Fast Turnaround, Often Same-Day: We understand the importance of minimizing downtime, which is why we offer fast turnaround times, often with same-day service available.

  • ISO-Certified Repair Processes: Our repair processes are ISO-certified, ensuring that we adhere to the highest quality standards.

  • Exceptional Customer Support: Our dedicated customer support team is available to answer your questions and provide assistance throughout the repair process.

Don't let a faulty Lenze HMI slow down your operations. Contact Roc Industrial LLC today for a free evaluation and fast, reliable repair. We are committed to providing you with the best possible service and getting your equipment back up and running quickly.

bottom of page