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Mazak operator panel testing & testing

ISO 9001:2015 Certified Quality

Our certified process ensures consistent quality and reliable repairs every time.

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2-Year Repair Warranty

We stand behind our repairs with an extensive 2-year warranty on parts and labor for your peace of mind.

Fast Turnaround Time

Our efficient process and large parts inventory help minimize your operational downtime.

Expert Component-Level Repair

We find and replace individual failed components, offering a more affordable and effective repair than full replacement.

Free, No-Obligation Quote

Send us your item for a free evaluation and receive a detailed repair quote with no commitment required.

Mazak Operator Panel Repair Services by Roc Industrial LLC

Is your Mazak CNC machine down due to a malfunctioning operator panel? Roc Industrial LLC specializes in providing fast, reliable, and expert Mazak operator panel repair services. We understand the critical role these panels play in your manufacturing operations, and we're committed to getting you back up and running as quickly as possible. With decades of experience, a vast inventory of parts, and a team of highly skilled technicians, Roc Industrial LLC is your trusted partner for all your Mazak operator panel repair needs.



About Mazak Operator Panels

Mazak is a world-renowned leader in the manufacturing of CNC machine tools, known for their precision, reliability, and advanced technology. Mazak operator panels are integral to the operation of these machines, providing the interface for operators to control and monitor the machining process. These panels are sophisticated pieces of equipment, incorporating displays, keypads, and electronic components that can be susceptible to failure over time due to wear and tear, environmental factors, or electrical surges.


Mazak operator panels are used across a wide range of industries, including aerospace, automotive, medical, and general manufacturing. They are essential for controlling various CNC machine functions, such as program loading, tool selection, axis movement, and machine diagnostics. A malfunctioning operator panel can lead to significant downtime, reduced productivity, and costly repairs. Roc Industrial LLC understands the importance of minimizing downtime and offers comprehensive repair services to keep your Mazak CNC machines operating at peak performance.



Supported Models & Series

We repair a wide range of Mazak operator panel models and series, including but not limited to:

  • MAZATROL Fusion 640M

  • MAZATROL Matrix Nexus

  • MAZATROL SmoothG

  • MAZATROL SmoothX

  • MAZATROL SmoothC

  • Meldas 500 Series Operator Panels

  • Meldas 5000 Series Operator Panels

  • Older Legacy Mazak Operator Panels (Contact us for specific models)

  • Quick Turn Series Panels

  • Integrex Series Panels


Common Mazak Operator Panel Problems We Repair

Mazak operator panels can experience a variety of issues that can disrupt your manufacturing processes. Our experienced technicians are equipped to diagnose and repair a wide range of problems, ensuring your CNC machine is back in operation as quickly as possible.

  • No Display or Dim Display: Complete loss of screen visibility or a very faint image.

  • Touchscreen Malfunction: Unresponsive or inaccurate touch input.

  • Keypad Issues: Buttons that are stuck, unresponsive, or require excessive force to activate.

  • Communication Errors: Errors in communication between the panel and the CNC controller.

  • Power Supply Failures: The panel fails to power on or experiences intermittent power loss.

  • Damaged LCD Screens: Cracks, scratches, or dead pixels on the display screen.

  • Backlight Failures: Loss of backlight illumination, making the display difficult to read.

  • Encoder Problems: Faulty encoder signals leading to incorrect position readings.

  • Overlays and Membrane Damage: Worn, torn, or damaged overlays affecting button functionality.

  • Internal Component Failures: Failures of internal circuit boards, capacitors, or other electronic components.

  • Software Corruption: Issues arising from corrupted or outdated software.

  • Ghosting or Image Retention: Persistent afterimages on the screen.


Our Mazak Operator Panel Repair Process

Roc Industrial LLC follows a comprehensive and meticulous repair process to ensure the highest quality repairs and minimize downtime for our customers. Our process is designed to identify the root cause of the problem, implement effective solutions, and thoroughly test the repaired panel to ensure it meets or exceeds original performance specifications.

  1. Free Evaluation and Quote: We begin with a free evaluation of your Mazak operator panel to determine the extent of the damage and the necessary repairs. We provide a detailed quote outlining the repair costs and estimated turnaround time.

  2. Shipping Instructions: Once you approve the quote, we provide clear and concise shipping instructions to ensure your panel arrives safely at our repair facility. We can also arrange for expedited shipping if required.

  3. Diagnosis Using Specialized Test Equipment: Our technicians use state-of-the-art diagnostic equipment to pinpoint the exact cause of the failure. We employ advanced testing techniques to identify faulty components and assess the overall condition of the panel.

  4. Component-Level Repair and Replacement: We perform component-level repairs, replacing faulty components with high-quality replacements. We have a vast inventory of parts in stock, allowing us to expedite the repair process. We source components from reputable suppliers to ensure reliability and longevity.

  5. Load Testing and Quality Checks: After the repair is complete, we conduct rigorous load testing and quality checks to ensure the panel functions correctly under normal operating conditions. We simulate real-world scenarios to verify performance and identify any potential issues.

  6. Warranty-Backed Return and Support: All our Mazak operator panel repairs are backed by a comprehensive warranty. We stand behind our work and are committed to providing exceptional customer support. If you experience any issues after the repair, we will work quickly to resolve them.


Nationwide Repair Services

Roc Industrial LLC provides Mazak operator panel repair services to customers nationwide. Whether you are located in New York, Los Angeles, Chicago, Houston, Dallas, or any other city in the United States, we can help you get your CNC machine back online quickly. We offer fast shipping options and quick turnaround times to minimize downtime and keep your operations running smoothly.


We understand that downtime can be costly, which is why we strive to provide the fastest and most reliable repair services in the industry. Our nationwide network allows us to serve customers across the country efficiently and effectively. Contact us today to learn more about our Mazak operator panel repair services and how we can help you minimize downtime.



Why Choose Roc Industrial LLC?

When it comes to Mazak operator panel repair, Roc Industrial LLC offers a number of distinct advantages that set us apart from the competition. We are committed to providing our customers with the highest quality repairs, exceptional customer service, and fast turnaround times.

  • 30+ Years of Experience: With over three decades of experience in industrial electronics repair, we have the knowledge and expertise to handle even the most complex Mazak operator panel repairs.

  • Warranty-Backed Repairs: All our repairs are backed by a comprehensive warranty, giving you peace of mind and ensuring the quality of our work.

  • Thousands of Parts in Stock: Our extensive inventory of parts allows us to expedite the repair process and minimize downtime.

  • Fast Turnaround, Often Same-Day: We understand the importance of minimizing downtime, which is why we offer fast turnaround times, often with same-day service available.

  • ISO-Certified Repair Processes: Our repair processes are ISO-certified, ensuring the highest standards of quality and consistency.

  • Exceptional Customer Support: We are committed to providing exceptional customer support throughout the repair process. Our friendly and knowledgeable staff is always available to answer your questions and address your concerns.

Don't let a faulty Mazak operator panel slow down your operations. Contact Roc Industrial LLC today for a free evaluation and fast, reliable Mazak operator panel repair. We are your trusted partner for all your Mazak CNC machine repair needs. We also offer Mazak operator panel testing and refurbishment services.

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