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SEW-Eurodrive feedback encoder diagnostics: regeneration fault fixed

ISO 9001:2015 Certified Quality

Our certified process ensures consistent quality and reliable repairs every time.

2-Year Repair Warranty

We stand behind our repairs with an extensive 2-year warranty on parts and labor for your peace of mind.

Fast Turnaround Time

Our efficient process and large parts inventory help minimize your operational downtime.

Expert Component-Level Repair

We find and replace individual failed components, offering a more affordable and effective repair than full replacement.

Free, No-Obligation Quote

Send us your item for a free evaluation and receive a detailed repair quote with no commitment required.

SEW-Eurodrive Repair Services by Roc Industrial LLC

Is your SEW-Eurodrive equipment malfunctioning? Roc Industrial LLC provides expert SEW-Eurodrive repair services to get your systems back up and running quickly. We specialize in the repair of SEW-Eurodrive servo drives, motors, gearboxes, and other automation components. Our commitment is to deliver fast, reliable, and cost-effective repair solutions, minimizing downtime and maximizing the lifespan of your valuable equipment. Trust Roc Industrial LLC, your trusted partner for all your SEW-Eurodrive repair needs.



About SEW-Eurodrive

SEW-Eurodrive is a global leader in drive technology, renowned for its innovative and high-quality products. With a history spanning over 90 years, SEW-Eurodrive has established itself as a trusted name in the automation industry. Their product portfolio includes gearmotors, gear units, servo technology, decentralized drive systems, and industrial gearboxes, all designed to deliver superior performance and reliability.


SEW-Eurodrive products are widely used in a variety of industries, including material handling, logistics, food and beverage, automotive, and renewable energy. Their robust designs and advanced features make them ideal for demanding applications requiring precise motion control, high torque, and reliable operation. From simple conveyor systems to complex robotic cells, SEW-Eurodrive solutions power a wide range of industrial processes, contributing to increased efficiency and productivity.



Supported Models & Series

We repair a wide range of SEW-Eurodrive models and series, including but not limited to:

  • MOVITRAC® LTE-B Series Frequency Inverters

  • MOVIMOT® Gearmotors

  • MOVIDRIVE® Modular Application Inverters

  • MOVIGEAR® Performance Decentralized Drive System

  • R Series Helical Gear Units

  • S Series Helical-Worm Gear Units

  • K Series Helical-Bevel Gear Units

  • F Series Parallel Shaft Helical Gear Units

  • SPIROPLAN® W Series Right-Angle Gear Units

  • CMP Series Servo Motors

  • CM Series AC Motors

  • BS Series Brake Motors

  • MC Series Mechatronic System

  • MOVITRANS® Contactless Energy Transfer System

  • AS7 Communication Modules

  • DFE Series Electronic Overload Relays

  • Various SEW-Eurodrive Encoders and Feedback Devices

  • SEW-Eurodrive Power Supplies


Common SEW-Eurodrive Problems We Repair

SEW-Eurodrive products are known for their reliability, but even the best equipment can experience failures over time. We specialize in diagnosing and repairing a wide range of common SEW-Eurodrive issues. Here are some of the most frequent problems we encounter:

  • Motor Failure: Including winding shorts, open circuits, bearing failures, and damaged rotors.

  • Gearbox Issues: Such as excessive noise, oil leaks, worn gears, and broken shafts.

  • Drive Malfunctions: Including overcurrent faults, overvoltage faults, undervoltage faults, and communication errors.

  • Encoder Problems: Such as signal loss, inaccurate positioning, and encoder feedback errors.

  • Brake Failure: Including brake coil issues, worn brake linings, and brake release problems.

  • Communication Errors: Such as issues with Profibus, Profinet, Ethernet/IP, and other communication protocols.

  • Power Supply Problems: Including blown fuses, voltage fluctuations, and complete power loss.

  • Overheating: Caused by excessive load, inadequate cooling, or component failure.

  • Regeneration Faults: Issues with the regenerative braking system, leading to drive faults.

  • Feedback Encoder Diagnostics: Problems with the feedback encoder signals, leading to inaccurate positioning or speed control.


Our SEW-Eurodrive Repair Process

At Roc Industrial LLC, we follow a meticulous and proven repair process to ensure the highest quality and reliability of our SEW-Eurodrive repair services. Our process includes:

  1. Free Evaluation and Quote: We begin with a thorough evaluation of your faulty SEW-Eurodrive equipment. Our experienced technicians will assess the damage and provide you with a detailed repair quote, free of charge.

  2. Shipping Instructions: Once you approve the quote, we will provide you with clear and easy-to-follow shipping instructions to ensure your equipment arrives safely at our repair facility. We can also arrange for pickup services in certain areas.

  3. Diagnosis Using Specialized Test Equipment: Upon arrival, your SEW-Eurodrive equipment undergoes a comprehensive diagnosis using our state-of-the-art test equipment. This allows us to pinpoint the root cause of the problem and identify any other potential issues.

  4. Component-Level Repair and Replacement: Our skilled technicians perform component-level repairs, replacing faulty components with high-quality replacements. We maintain a large inventory of SEW-Eurodrive parts to ensure fast turnaround times.

  5. Load Testing and Quality Checks: After the repair is complete, we subject your SEW-Eurodrive equipment to rigorous load testing and quality checks to ensure it meets or exceeds original performance specifications.

  6. Warranty-Backed Return and Support: We stand behind our work with a comprehensive warranty. Your repaired SEW-Eurodrive equipment is carefully packaged and returned to you, along with our ongoing support to address any questions or concerns you may have.


Nationwide Repair Services

Roc Industrial LLC provides SEW-Eurodrive repair services to customers nationwide. No matter where you are located, we can help you get your SEW-Eurodrive equipment back in operation quickly and efficiently. We serve customers in major metropolitan areas, including New York, Los Angeles, Chicago, Houston, and Dallas, as well as smaller towns and rural areas across the country.


We offer fast shipping options and quick turnaround times to minimize downtime and keep your operations running smoothly. Our experienced team is dedicated to providing exceptional customer service and support, ensuring a seamless repair experience from start to finish. Contact us today to learn more about our nationwide SEW-Eurodrive repair services.



Why Choose Roc Industrial LLC?

When you choose Roc Industrial LLC for your SEW-Eurodrive repair needs, you can be confident that you are working with a trusted and experienced partner. Here are just a few of the reasons why customers choose us:

  • 30+ Years of Experience: We have been providing industrial repair services for over 30 years, giving us the expertise and knowledge to handle even the most complex SEW-Eurodrive repairs.

  • Warranty-Backed Repairs: We stand behind our work with a comprehensive warranty, giving you peace of mind knowing that your repaired equipment is protected.

  • Thousands of Parts in Stock: We maintain a large inventory of SEW-Eurodrive parts, allowing us to complete repairs quickly and efficiently.

  • Fast Turnaround, Often Same-Day: We understand the importance of minimizing downtime, which is why we offer fast turnaround times, often with same-day service available.

  • ISO-Certified Repair Processes: Our repair processes are ISO-certified, ensuring the highest standards of quality and reliability.

  • Exceptional Customer Support: Our dedicated customer support team is available to answer your questions and provide assistance throughout the repair process.

Don't let a faulty SEW-Eurodrive component disrupt your operations. Contact Roc Industrial LLC today for a free evaluation and fast, reliable SEW-Eurodrive repair. We are your trusted partner for all your SEW-Eurodrive service and troubleshooting needs.

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