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OTHER COMMON HMI PROBLEMS WE SOLVE

Beyond cracked screens, touchscreen issues, and communication failures, HMIs can experience a variety of other problems that can disrupt your operations. ROC Industrial is equipped to diagnose and repair a wide range of HMI issues, ensuring your equipment is back in service quickly and efficiently.

Other Common HMI Problems

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  • Backlight Failure: The screen is dark or very dim, making it difficult or impossible to see.

  • Power Supply Issues: The HMI won't power on, or it powers on intermittently.

  • Memory Loss/Data Corruption: The HMI loses its program, settings, or data.

  • Freezing/Locking Up: The HMI becomes unresponsive and needs to be restarted.

  • Dim Display: The display is visible but dimmer than normal (even with brightness settings adjusted).

  • Button/Keypad Problems: Buttons or keys on the HMI (if it has physical buttons) are stuck, unresponsive, or malfunctioning.

  • Display Artifacts/Distortion: The display shows lines, distorted images, or other visual artifacts.

  • Overheating: The HMI feels excessively hot to the touch.

  • Software/Firmware Issues: Errors or glitches in the HMI's operating system or application software.

HMI Brands We Repair (All Problems)

  • Allen-Bradley (Rockwell Automation): PanelView Plus, PanelView Plus 6, PanelView Plus 7, PanelView 5000, PanelView 800, VersaView, MobileView, and older PanelView models.

  • Fanuc: Fanuc Series 0i, Fanuc Series 30i/31i/32i, Fanuc Series 35i, and older Fanuc HMI panels. 

  • Siemens: SIMATIC HMI panels (Comfort Panels, Basic Panels, Mobile Panels, Key Panels), WinCC, and older Siemens HMI models.

  • Schneider Electric: Magelis HMI (XBT, GTO, GTU, STO, STU), Harmony HMI.

  • ABB: CP600 series, CP400 series, and legacy ABB HMI panels.

  • Mitsubishi Electric: GOT series (GOT2000, GOT Simple, GOT1000), E1000 series.

  • Omron: NB Series, NS Series, NA Series.

  • Pro-face: GP series, AGP series, LT series, AST series.

  • Yaskawa: Yaskawa HMI panels often integrated with their drives and controllers.

  • Delta: DOP Series.

  • Beckhoff: Beckhoff Control Panels and Panel PCs.

  • Advantech: Industrial Panel PCs and HMIs.

  • Beijer Electronics: iX HMI series.

  • Red Lion Controls: G3 Series, Graphite Series.

  • Exor: UniOP.

  • Maple Systems

  • Parker

  • Emerson

Our General HMI Repair Process

  • Free Evaluation & Quote: Describe the problem and your HMI model.

  • Shipping: Ship the HMI to us.

  • Diagnosis & Repair: Our technicians pinpoint the issue and perform the necessary repairs.

  • Testing: We thoroughly test the repaired HMI.

  • Fast Turnaround: Minimize downtime.

  • Warranty: We offer a warranty on all repairs.

Why Choose ROC Industrial for HMI Repair?

  • Experienced Technicians

  • Comprehensive Repairs

  • Fast Turnaround

  • Competitive Pricing

  • Warranty

Get Your HMI Repaired Today!

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Whatever the problem with your HMI, ROC Industrial can help. Contact us for a free quote and get your equipment back in working order.

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